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mowwww

macrumors newbie
Original poster
Jan 22, 2016
2
0
Hello fellows, i just bought a macbook air, and i'm experiencing some problems minutes after unboxed it.
I downloaded and unsuccessfully tried to open a couple of software, keep asking me for passwords, which i suppose is my iCloud account password (1st pic)? Anyways, i tried my apple id password and also the icloud one, but nothing.
Tried to reset the password then and for some reason after filling all the information, and pressing on change password it just refreshes the same window as i have to fill it again without any errors showed( 2nd pic).
Feeling quite frustrated since i was looking after getting a mac for a while now and straight away I'm facing a problem. I'm sure maybe I'm doing something wrong but cannot understand what I'm doing wrong.

Please help a noob ;0
 

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The first screen shot wants your computer's Admin password, not your Apple ID or your iCloud password
The second screen shot doesn't show you entering the old password first before entering the new password

At least that's the way I see it

Did you buy the computer new or used?
 
The thing is i don't remember setting any admin password?
The second screenshot is right after i click on change password.

I bought it new.
 
As already stated it's the Admin password its looking for. Have you tried just clicking 'OK' without entering anything in the password field?
Or, the store where you bought it may have set an Admin Password without telling you, if they did it could well be "your name". Give them a call to check if they set an admin password.
 
admin password is your password for logging in.

as many linux systems you are not admin, but SU (Super User) is created with same password as your user, and that is the password it asks for when you alter things on your system that you don't do normally (e.g. deleting/installing apps)

unlike Windows where they just give you super admin rights as a regular user, in term asking you if you are really sure you want to do what you just did and accepted...tsk tsk
 
When you turned it on initially and it went through a setup routine and you created your User ID, with a password? That would be the password to enter.
 
If not, go to Apple>System Preferences>Users and Groups and set a password.
 
And since nobody actually spotted it, the first screen tries to trick you into installing pokerstars (mal-?)ware and transmitting your system password over the internet. This is not the regular OS X password dialog.
 
And since nobody actually spotted it, the first screen tries to trick you into installing pokerstars (mal-?)ware and transmitting your system password over the internet. This is not the regular OS X password dialog.

Yes, I noticed that, too. Apps that ask for my Admin password and don't come from the Apple App Store just go in the trash. I don't need whatever it has to offer.

Dale
 
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