Fitness+ Fitness+ just lost my 1500+ day streak

[Canyda]

So on Tuesday I hit a 1500 day Move streak. And suddenly today I have a 36 day Move streak.

Huh.

 

[Canyda]

Other fun incongruities:

It's showing my Exercise record at 89 minutes but when you go into the badge, it says 226 minutes earned on Feb. 18, which is also wrong, as the 226 minutes was earned well over a year ago (IIRC).

It also has blank awards for a variety of move goals, despite me accomplishing 1809 move goals.

 

[ChrisN718]

Same thing happened to me 2 days ago. My move streak reset to 35 and my goal badges became greyed out in the fitness app. Luckily the badges came back for me yesterday but my move streak is still wrong (showing 37 days with a current streak of 212). The minutes for my exercise record and move record are also wrong.

Some say that it'll eventually fix itself after a few days, so hoping that's the case.

 

[Canyda]

Same thing happened to me 2 days ago. My move streak reset to 35 and my goal badges became greyed out in the fitness app. Luckily the badges came back for me yesterday but my move streak is still wrong (showing 37 days with a current streak of 212). The minutes for my exercise record and move record are also wrong.

Some say that it'll eventually fix itself after a few days, so hoping that's the case.

Interesting that this happened to both of us around the same time.

 

[ChrisN718]

Interesting that this happened to both of us around the same time.

Yeah it's weird, others have also experienced this at one point recently. Did the badges come back for you?

 

[dmr727]

Have you guys tried rebooting ('force quitting' or whatever you call it in iOS) the Fitness app? I travel a lot for work and have noticed that Fitness and Health can't handle crossing time zones. A reset of the apps will always fix the issue.

 

[ChrisN718]

Have you guys tried rebooting ('force quitting' or whatever you call it in iOS) the Fitness app? I travel a lot for work and have noticed that Fitness and Health can't handle crossing time zones. A reset of the apps will always fix the issue.

Yup tried rebooting both devices, force quitting the fitness app but the only thing that finally came back was my move badge awards. My move streak, move record and exercise record are still displaying wrong info.

All my other badges like challenges etc haven't been affected.

 

[Canyda]

Yeah it's weird, others have also experienced this at one point recently. Did the badges come back for you?

As of right now, everything appears to be normal EXCEPT my move ring, which says 36 days on the main badge but also notes my current streak is 1505.

 

[Canyda]

Have you guys tried rebooting ('force quitting' or whatever you call it in iOS) the Fitness app? I travel a lot for work and have noticed that Fitness and Health can't handle crossing time zones. A reset of the apps will always fix the issue.

I've shut my Watch and my iPhone down twice and it's not helped, that I can tell. I haven't crossed a time zone since January.

 

[ChrisN718]

So just to update my issue, everything came back to normal except my move record. It shows that I completed a record of 737 calories on 3.19.23 which is wrong. I don't remember how much it was or when I achieved it but I've had this watch since 2018 and the record was definitely higher than 737.

 

[Canyda]

I'm pleased to report my Move streak is now back to 1508 days after sitting in the 35-39 range since I started this thread.