FIVE defective MacBook Pros in a row...

Discussion in 'MacBook Pro' started by Brookzy, May 21, 2017.

  1. Brookzy macrumors 601


    May 30, 2010
    [This thread is somewhere between a rant and a seeking of other people's experiences with multiple defects... if you're expecting anything more profound, don't bother reading! :p ]

    I got a good deal on a couple of UltraFine 5K displays a while ago - so good that it made it worth upgrading to a 15" MacBook Pro that could drive them!

    I ordered a relatively high-end model - 2.9GHz/512GB/460.

    First one arrived and the top case was mis-coloured. Here's a picture of it next to another space grey MacBook. It looks like one is silver, right? Well, they are both meant to be space grey! A few keys had a terrible high-pitched click, too. :rolleyes: Apple agrees to send me another.



    Second one arrives and the Touch Bar is tinged pink. Not a software issue. Looks terrible. Apple agrees to send me another one they've received one back. (Pictures show good one vs. tinged one.)



    Third one arrives and it won't wake from sleep. Blank screen, unresponsive. SMC, NVRAM, OS reinstall, safe mode, etc. etc. - no fix.

    It occasionally also won't go to sleep, leading to me finding a melted chocolate bar in my bag one evening next to red-hot, suffocating MacBook.

    It's been three weeks now, so I take this one to the Apple Store.

    They have a higher-specced model in-stock. I pay the £300-ish difference to avoid waiting another week or two for a replacement to arrive from China.

    Forth one - I get home, and it won't charge. "Battery is Not Charging". Sigh. Again, resets and reinstalls do not fix. It isn't the charger. It's also scratched. I drive back to the Apple Store.


    Fifth one - all looks good! Until I plug in my screens. Kernel Panic. And again. And again. (They worked fine with the other four.)

    Screen Shot 2017-05-21 at 17.18.52.png

    So many hours and trips wasted. I guess it just wasn't meant to be... I will return it and wait Mac-less for WWDC I guess!

    In fairness, Apple's customer service has been good throughout. But this quality control is just ridiculous.

    Let me hear your horror stories... or am I the only one!? :mad:
  2. grahamtaustin macrumors newbie

    Jan 27, 2017
    These machines were terrible! I had nothing but problems with mine
  3. Pangalactic macrumors regular

    Nov 28, 2016
    Well I had just of the new MBPs and blew out my speakers with bootcamp, and one was enough for me, went to DELL XPS :D

    in all seriousness, from what I've seen this is definitely the buggiest and most unrefined macbook lineup. The last gen was amazing compared to this.

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