FIX: Entourage Unknown Error (-8738) after Monolingual

CashGap

macrumors 6502
Original poster
Sep 15, 2007
411
0
Music City, USA
I figure someone else will make this same mistake and need the fix.

Situation:

MBP 2.16, 3gb
Tiger 10.4.10
Office 2004 for Mac

Ran Monolingual to get rid of the various languages etc.

No problems.

Upgraded to Leopard 10.5

Everything worked great... hmmm... need some disk space.

Updated Monolingual and ran it.

Entourage can't send email, returns error:

Unknown Error (-8738)

Tried to fix by removing various plists... didn't work.

Reinstalled Leopard... that did it.

FYI for folks who search on -8738 or (-8738) in the future.
 

xUKHCx

Administrator emeritus
Jan 15, 2006
12,587
6
The Kop
Chances are you removed some architectures by mistake that rosetta needed.


The classic Monolingual mistake.
 

CashGap

macrumors 6502
Original poster
Sep 15, 2007
411
0
Music City, USA
Yep.

I actually expected I'd need to reinstall Office... but Leopard reinstall did the trick. Which tells me the architectures were for OS X services used by Office, rather than within Office itself. I think.
 
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