FIX: Entourage Unknown Error (-8738) after Monolingual

Discussion in 'Mac Apps and Mac App Store' started by CashGap, Oct 28, 2007.

  1. CashGap macrumors 6502

    CashGap

    Joined:
    Sep 15, 2007
    Location:
    Music City, USA
    #1
    I figure someone else will make this same mistake and need the fix.

    Situation:

    MBP 2.16, 3gb
    Tiger 10.4.10
    Office 2004 for Mac

    Ran Monolingual to get rid of the various languages etc.

    No problems.

    Upgraded to Leopard 10.5

    Everything worked great... hmmm... need some disk space.

    Updated Monolingual and ran it.

    Entourage can't send email, returns error:

    Unknown Error (-8738)

    Tried to fix by removing various plists... didn't work.

    Reinstalled Leopard... that did it.

    FYI for folks who search on -8738 or (-8738) in the future.
     
  2. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #2
    Chances are you removed some architectures by mistake that rosetta needed.


    The classic Monolingual mistake.
     
  3. CashGap thread starter macrumors 6502

    CashGap

    Joined:
    Sep 15, 2007
    Location:
    Music City, USA
    #3
    Yep.

    I actually expected I'd need to reinstall Office... but Leopard reinstall did the trick. Which tells me the architectures were for OS X services used by Office, rather than within Office itself. I think.
     

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