Fixed Notes sync with Outlook on Windows XP

Discussion in 'iPhone Tips, Help and Troubleshooting' started by icewing, Jun 22, 2009.

  1. icewing macrumors 6502

    Jun 19, 2008
    St Louis
    I had checked the "Sync Notes with Outlook" button in iTunes, but my old notes in Outlook never showed up on my iPhone, and the new ones I had created on my iPhone weren't showing up in Outlook.

    I think this is because I had Notes in both places. Here's what worked for me:

    Step 1: Delete ALL notes off the iPhone (of course, save the data somewhere first so you don't lose it, just in case).

    Step 2: In Outlook, under the View menu, make sure Navigation Pane is selected. Go into the Navigation Pane options and make sure that Notes is selected to show up.

    Step 3: Now click on the Notes tab at the bottom left. The Folders will disappear, and instead you'll see Notes, and under that 2 folders, Notes, and Handheld Synchronization.

    Step 4: Click on the Handheld Synchronization folder. Now move all the notes to the Notes folder.

    Step 5: Delete the Handheld Synchronization folder.

    Sync now, and all the notes show up on my iPhone.

    YMMV, good luck!
  2. cbgoings macrumors newbie

    Jan 26, 2010
    Fixed Notes sync with Outlook on Windows XP

    This worked for me except when syncing the first time, in the info tab in iTunes in the Advanced group, I had to check the "Replace information on this iPhone: Notes" box. After that, syncing the iPhone Notes with Outlook Notes finally worked.

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