Fixing a Mac abroad - how long does it take?

Discussion in 'Buying Tips and Advice' started by yyy, Jul 13, 2009.

  1. yyy macrumors regular

    Joined:
    Feb 10, 2007
    #1
    I know that when you buy a Mac you get an international warranty, but I heard that if you want to fix a Mac which was bought abroad you need to wait about a week to get a permission from Apple - is that true?
     
  2. yyy thread starter macrumors regular

    Joined:
    Feb 10, 2007
    #3
    So how long did it take until your computer got fixed? It takes 21 days where I live so I'm wondering if that's is considered a long time or not.
     
  3. nightelf macrumors 6502

    Joined:
    Mar 25, 2003
    #4
    It took about 2 weeks to replace my dead video card. They had to wait for the part to arrive from the US.
     
  4. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #5
    It really depends; I wanted to have my SuperDrive replaced and they told me a week, so I didn't end up having that done. One of my keys was wearing down and they replaced it in-store.
     
  5. yyy thread starter macrumors regular

    Joined:
    Feb 10, 2007
    #6
    Where I live it takes about a week just to get a permission from Apple to do the fix, not including the time it takes to fix the problem so I was wondering if that happens in other countries as well. Guess not.
     

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