Fixing creaky 2017 MBP would I void warranty?

[snerkler]

My new touch bar 2017 MBP case creaks (not the screen hinge) and I've read on here that it can be fixed by removing the screws from the bottom of the case and retightening making sure they're all even. If I did this would it void warranty (in the UK), would apple be able to tell the screws have been adjusted?

If I'm fine to do this what size pentalobe screwdriver do I need? I've got the T6 but that's too big.

Cheers.

 

[Samuelsan2001]

My new touch bar 2017 MBP case creaks (not the screen hinge) and I've read on here that it can be fixed by removing the screws from the bottom of the case and retightening making sure they're all even. If I did this would it void warranty (in the UK), would apple be able to tell the screws have been adjusted?

If I'm fine to do this what size pentalobe screwdriver do I need? I've got the T6 but that's too big.

Cheers.

No opening the case doesn't void the warranty, just make sure you do it in a dry place where moisture can't trip the moisture sensors, that will void your warranty.

 

[snerkler]

No opening the case doesn't void the warranty, just make sure you do it in a dry place where moisture can't trip the moisture sensors, that will void your warranty.

Thanks for the info. Any idea what size pentalobe I need?

 

[simonmet]

It’s a good idea to open the case to clean out dust once a year or so.

Be careful not to over-tighten the screws or you’ll risk stripping the hole. Also, when removing, organise the screws so each goes back in the same hole. Some are different lengths.

 

[snerkler]

It’s a good idea to open the case to clean out dust once a year or so.

Be careful not to over-tighten the screws or you’ll risk stripping the hole. Also, when removing, organise the screws so each goes back in the same hole. Some are different lengths.

Thanks, good info. I used to open up my older MBP to clean it etc but that did have user replaceable parts etc so knew I was OK to open that one.

 

[simonmet]

Thanks, good info. I used to open up my older MBP to clean it etc but that did have user replaceable parts etc so knew I was OK to open that one.

It’s still ok. Just follow precautions and use common sense. Make sure it’s off; avoid touching chips; ground yourself. Etc etc.

 

[Fishrrman]

I wouldn't take this chance on a 2017 MBPro.
If you break something -- they aren't going to honor the warranty.
It seems I recall reading (right here at macrumors) that it's more difficult to get the back off on the new-design MBPros.

If you're dissatisfied, take it to Apple and have them correct the problem.
Isn't that what the warranty is for?

 

[snerkler]

I wouldn't take this chance on a 2017 MBPro.
If you break something -- they aren't going to honor the warranty.
It seems I recall reading (right here at macrumors) that it's more difficult to get the back off on the new-design MBPros.

If you're dissatisfied, take it to Apple and have them correct the problem.
Isn't that what the warranty is for?

It is what the warranty is for, it's just that the nearest apple is a bit of a hassle to get to.

 

[Conutz]

It is what the warranty is for, it's just that the nearest apple is a bit of a hassle to get to.

Bit of hassle vs. no warranty...no brainer. Schedule a visit to Apple when you’re going to be in the vicinity and leave with it in the meanwhile.

 

[snerkler]

Bit of hassle vs. no warranty...no brainer. Schedule a visit to Apple when you’re going to be in the vicinity and leave with it in the meanwhile.

You’re right, although I’m not sure how I’d damage anything simply by loosening the case and retightening tbh. I took the back off my old one, and changed the hard drive and RAM and it was still fixed under warranty, BUT this did have User replaceable parts.

 

[snerkler]

Quick update. I spoke to Apple and they informed me that loosening and retightening the screws will not void warranty as long as I don’t open up the case itself. Not sure how they’d no the difference but I’ve no need to take the back off anyway so have ordered a pentalobe screwdriver in the hope I can fix the creak.

 

[hallux]

It’s a good idea to open the case to clean out dust once a year or so.

Be careful not to over-tighten the screws or you’ll risk stripping the hole. Also, when removing, organise the screws so each goes back in the same hole. Some are different lengths.

I've opened these. While possible to open in-home, I've used the actual designed tools and it's no easy task.

I wouldn't take this chance on a 2017 MBPro.
If you break something -- they aren't going to honor the warranty.
It seems I recall reading (right here at macrumors) that it's more difficult to get the back off on the new-design MBPros.

If you're dissatisfied, take it to Apple and have them correct the problem.
Isn't that what the warranty is for?

THIS ^^^ Taking my reply to the quote above into consideration, so much this if you're considering opening the case while in warranty...