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Zuplar

macrumors regular
Original poster
Oct 28, 2007
189
0
is there anything you can put on the palmrest edge to protect it? mine has cracked and i heard i might not be able to get it fixed, so i was wondering if there was any kind of edge guard type of thing that would cover the crack and prevent it from getting worse?
 
They didn't want to replace it for me, this is one of the very common issues, but I don't think they recognised it officially, like they did the magsafe cord problems recently. Depends on the mood and attitude of the guy at the store when you bring it in.
 
It's a well known issue.
They should fix it.
Tell them it's easier to fix it than talk to the attorney general and have them explain about MacJunk design flaws.
These design flaws of MacBooks are epidemic. I suspect Apple would like to keep these issues down to a dull roar.;)
 
alrighty well i bought it last november if i remember right, so i should be real close to the end of the warranty. should i call the store first or just take it in?
 
It's known, but they don't have to. It's considered cosmetic.

Unless it's been litigated then it is purely Apple's opinion that it is 'cosmetic'. I don't know what the legal situation is in the US but in the UK there could potentially be a course of action open to owners against the retailer outwith any warranty from Apple.
 
alrighty well i bought it last november if i remember right, so i should be real close to the end of the warranty. should i call the store first or just take it in?

Call and book an appointment at the Genius bar, they will tell you to take it in at a certain time and if they will fix it or not.
 
ok i'll call and ask them about it. is it a quick fix or is it something where i'm going to have to leave it with them?
 
ok i'll call and ask them about it. is it a quick fix or is it something where i'm going to have to leave it with them?

Takes them 15 minutes to fix it, depends on how busy they are. If you warranty is running out, you should definitely consider AppleCare, it's worth it in the long run.
 
Takes them 15 minutes to fix it, depends on how busy they are. If you warranty is running out, you should definitely consider AppleCare, it's worth it in the long run.

Totally agree. ALWAYS get the extended warranty on any brand laptop. At least that's my philosophy :D
 
why should i get applecare, and how much is it going to cost?
 
ok so since i'm a student when i take it in to get fixed, can i just tell them and get AppleCare then?

also is there anything i can do to protect the edge of the macbook so i don't get another crack once i get it fixed?
 
mine has cracked twice and replaced under Apple Care, isn't the lid magnet responsible for this failure?
 
so i took mine in and got it fixed. has anyone ever used the silicone keyboard cover that also covers the palmrests? i have seen them before, but can't seem to find them only the ones that cover the keyboard.
 
so i took mine in and got it fixed. has anyone ever used the silicone keyboard cover that also covers the palmrests? i have seen them before, but can't seem to find them only the ones that cover the keyboard.

those silicon overs may imprint on the screen, for this alone I've never used them
 
those silicon overs may imprint on the screen, for this alone I've never used them

so does it ruin the screen?

also i went ahead and bought AppleCare since my warranty is up the 20th of this month.
 
ah, well what i did was get 2 of those small foam circles that go on the bottom of speakers or such that help them from moving, and put them between the palmrest and the screen. now those touch first instead of the plastic so hopefully that should help the plastic from breaking.

i got my AppleCare stuff today actually. really i think it was a good investment. after a student discount it was only $183, so that isn't that much considering i am not covered for 2 more years.
 
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