Flashing folder with question mark on startup.

Discussion in 'Mac Basics and Help' started by Diviant, Sep 11, 2007.

  1. Diviant macrumors newbie

    Joined:
    Jun 26, 2007
    #1
    Well, I was doing absolutely nothing on my MacBook. I plug in a pair of headphones, press the volume-up button and my MacBook freezes. I hold down the power button to shut down and when I boot up I'm greeted by the flashing folder with question mark. I don't have an OSX install/repair disk, what can I do?

    Less than a month with this thing and it's already ****ing itself up. Pfft, and people tout the stability of Apple OS's.
     
  2. Naimfan macrumors 68040

    Naimfan

    Joined:
    Jan 15, 2003
    #2
  3. Diviant thread starter macrumors newbie

    Joined:
    Jun 26, 2007
    #3
    Got a startup disk. Tried to run repair, but my hard drive isn't detected. Reset PRAM, still not detected. This is the most ******** thing ever, at least my Windows PC doesn't go around ****ing itself up after plugging in a pair of headphones. Guess I'm taking it in for service tomorrow. Maybe I'll just return it.
     
  4. Naimfan macrumors 68040

    Naimfan

    Joined:
    Jan 15, 2003
    #4
    Ouch. How long have you had it? If it's new, see if they'll replace it. From the fact your hard drive isn't detected, it makes me think your hard drive is bad. Were you able to start up from the restore disc?

    Bob
     
  5. Diviant thread starter macrumors newbie

    Joined:
    Jun 26, 2007
    #5
    The install disk itself would initialize, but I can't do anything with it since there's no drive to repair/install on. I bought it less than a month ago, but I don't have the box/manuals/disks it came with, I left them at home when I moved into college. I can have them shipped, I guess. First I'm going to take it to the college computer store, they're certified Apple repair technicians. If they try to charge me, I'll laugh in their face as I return the computer and buy something worth the money. And to think, I actually started to like Apple after being a PC guy my whole life.
     
  6. Naimfan macrumors 68040

    Naimfan

    Joined:
    Jan 15, 2003
    #6
    That sucks.

    Someone else here might have a better idea, but it sounds like your hard drive got zapped when you plugged the headphones in--static electricity, perhaps? If they give you any trouble, just have them exchange it for a new one.

    Bob
     
  7. patrick0brien macrumors 68040

    patrick0brien

    Joined:
    Oct 24, 2002
    Location:
    The West Loop
    #7
    -Diviant

    Turn it off, return to Apple Store.

    This sounds like a classic HDD failure.

    Try not to blame Apple in this, having worked for an HDD company, these are the most complex, precision, mechanical devices mass-produced by humankind.

    As a result, there is a MTBF (Mean Time Between Failures). Essentially a statistically-educated guess as to when the drive will fail. There are always some that fall way the heck out of that curve.

    It sounds like yours is one of them.

    Don't attempt to use it any more until you get it back to Apple, drives tend to fail gradually, there may be something they can 'scavenge'. And the less you bang on it, the less you lose.
     
  8. Diviant thread starter macrumors newbie

    Joined:
    Jun 26, 2007
    #8
    Took it into the campus computer place earlier this morning. It's within warranty so I'm not getting charged for anything (Thank God, their rates are insane! $40 for software install. The lady in front of me was going to pay $40 to get Word installed.) The guy there was really cool and I told him what happened. Should get it back in a day or so.
     

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