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flashing folder with question mark

T

tekno

macrumors 6502a
Original poster
Oct 15, 2011
840
4
My 2011 MBA suddenly froze and when restarted had a flashing folder. I did internet recovery and followed Apples instructions of repairing the disk in disk utilities, except there doesn't appear to be a disk to repair.

I've run out of ideas. Any guesses on the problem and what I should do next?
 
tekno said:
My 2011 MBA suddenly froze and when restarted had a flashing folder. I did internet recovery and followed Apples instructions of repairing the disk in disk utilities, except there doesn't appear to be a disk to repair.

I've run out of ideas. Any guesses on the problem and what I should do next?
Click to expand...
Get to your nearest genius, but sounds like you've got a deadbook air on your hands.
 
tekno said:
Oh. Great.

Do I have to go to an Apple Store? Looking online, the earliest 'genius' appointment is Friday afternoon.
Click to expand...

They have special genius hard drives full of diagnostic genius tools that can often pretty specifically genius what's going on with your MBA's SSD, better than anyone can tell you online anyway, so it's a good idea.
 
I had the same thing happen to my iMac a few years back - its was the harddrive that had died.
I wish you better luck than I had at the apple store, as it took 3 attempts to get them to fix it.
...on the plus side, they replaced every other component before trying the hard drive, so pretty much got a new mac built from them!
 
tekno said:
My 2011 MBA suddenly froze and when restarted had a flashing folder. I did internet recovery and followed Apples instructions of repairing the disk in disk utilities, except there doesn't appear to be a disk to repair.

I've run out of ideas. Any guesses on the problem and what I should do next?
Click to expand...

Sounds like a dead drive.
 
I took it to an Apple authorised repair place and was told it was two days within warranty! The guy mentioned the logic board cos he couldn't even get it to connect to their diagnostic system or something.
 
That's a close one! Maybe consider purchasing AppleCare?

That said, it sounds like an SSD died, but it could as well be a malfunctioning motherboard.
 
tekno said:
I took it to an Apple authorised repair place and was told it was two days within warranty! The guy mentioned the logic board cos he couldn't even get it to connect to their diagnostic system or something.
Click to expand...

well, good for you if you're still under warranty!
hope you had been using Time Machine on a regular basis (one of the most fantastic tools on the mac actually)
 
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