flashing folder with question mark

Discussion in 'MacBook Air' started by tekno, Jul 3, 2012.

  1. tekno macrumors 6502a

    Joined:
    Oct 15, 2011
    #1
    My 2011 MBA suddenly froze and when restarted had a flashing folder. I did internet recovery and followed Apples instructions of repairing the disk in disk utilities, except there doesn't appear to be a disk to repair.

    I've run out of ideas. Any guesses on the problem and what I should do next?
     
  2. Barna Biro macrumors 6502a

    Barna Biro

    Joined:
    Sep 25, 2011
    Location:
    Luzern, Switzerland
    #2
    It might be ( "quite sure" ) a memory issue...
    Take it to a store and let some technician check it out.
     
  3. lannisters4life macrumors 6502

    Joined:
    May 14, 2012
    Location:
    Sydney
    #3
    Get to your nearest genius, but sounds like you've got a deadbook air on your hands.
     
  4. tekno thread starter macrumors 6502a

    Joined:
    Oct 15, 2011
    #4
    Oh. Great.

    Do I have to go to an Apple Store? Looking online, the earliest 'genius' appointment is Friday afternoon.
     
  5. lannisters4life macrumors 6502

    Joined:
    May 14, 2012
    Location:
    Sydney
    #5
    They have special genius hard drives full of diagnostic genius tools that can often pretty specifically genius what's going on with your MBA's SSD, better than anyone can tell you online anyway, so it's a good idea.
     
  6. lucidlee macrumors newbie

    Joined:
    Jun 14, 2012
    #6
    I had the same thing happen to my iMac a few years back - its was the harddrive that had died.
    I wish you better luck than I had at the apple store, as it took 3 attempts to get them to fix it.
    ...on the plus side, they replaced every other component before trying the hard drive, so pretty much got a new mac built from them!
     
  7. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #7
    Sounds like a dead drive.
     
  8. tekno thread starter macrumors 6502a

    Joined:
    Oct 15, 2011
    #8
    I took it to an Apple authorised repair place and was told it was two days within warranty! The guy mentioned the logic board cos he couldn't even get it to connect to their diagnostic system or something.
     
  9. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #9
    That's a close one! Maybe consider purchasing AppleCare?

    That said, it sounds like an SSD died, but it could as well be a malfunctioning motherboard.
     
  10. kyjaotkb macrumors 6502a

    Joined:
    Nov 20, 2009
    Location:
    London, UK
    #10
    well, good for you if you're still under warranty!
    hope you had been using Time Machine on a regular basis (one of the most fantastic tools on the mac actually)
     

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