So i had a faulty Left Airpod Pro. It was crackling and popping. Called Apple, they kindly sent a replacement. I put them both in the original case. I had the flashing orange light on the case. I waited 30mins, for them to sync with each other but no luck.
I then pressed and held the back button for at least 45secs, to hard reset but nothing. However after a little googling, i did read that perhaps the firmware was different on each airpod pro. It advised to remove one, and reset, then sync, one at a time, in way of connecting then listening to some music on it on one at a time, then putting it aside, then do the same for the other. Then put them back in the case wait an hour, delete both bluetooth entries (as this was supposed to have created two separate bluebooth devices)
However i can't get the right to connect or work for love nor money. I called Apple Support, they had me delete them from the phone and reconnect but she couldn't get any further than me. She wasn't tech, more customer service.. Anyway they said they're now sending me a new right airpod pro ?? I said it was working fine before i got the left one. Not convinced a replacement right it's going to fix it, but hey not much else i can do at the moment.
The new left is A2084
The original right is A2083
The original case is A2190
I do have an appointment with the local Apple Store but that's not til next Tues.
If there's a trick to getting these to work, as in getting all three items (L, R and CASE) to all sync and work without having to wait for the right replacement, then please share, as i do miss em working.
I then pressed and held the back button for at least 45secs, to hard reset but nothing. However after a little googling, i did read that perhaps the firmware was different on each airpod pro. It advised to remove one, and reset, then sync, one at a time, in way of connecting then listening to some music on it on one at a time, then putting it aside, then do the same for the other. Then put them back in the case wait an hour, delete both bluetooth entries (as this was supposed to have created two separate bluebooth devices)
However i can't get the right to connect or work for love nor money. I called Apple Support, they had me delete them from the phone and reconnect but she couldn't get any further than me. She wasn't tech, more customer service.. Anyway they said they're now sending me a new right airpod pro ?? I said it was working fine before i got the left one. Not convinced a replacement right it's going to fix it, but hey not much else i can do at the moment.
The new left is A2084
The original right is A2083
The original case is A2190
I do have an appointment with the local Apple Store but that's not til next Tues.
If there's a trick to getting these to work, as in getting all three items (L, R and CASE) to all sync and work without having to wait for the right replacement, then please share, as i do miss em working.
