flaws

Discussion in 'MacBook' started by mikalh78, Mar 13, 2009.

  1. mikalh78 macrumors regular

    Joined:
    Oct 21, 2008
    #1
    hi there just a question,
    i have the macbook alum and i see some flaws (crooked keyboard, chipped aluminum near the trackpad and the glass on the border and now the power plug is not sitting straight. i handed everything well btw. i dont live near an Apple store and wondering what I should do.

    thanks!
     
  2. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #2
    Just call Apple Care. They may offer to repair/replace the machine, but I doubt they will consider them defects, and instead blame them on wear and tear.

    TEG
     
  3. mrrish macrumors regular

    mrrish

    Joined:
    Feb 14, 2008
    #3
    i've gone through three, all had some sort of trackpad defect. each had a 1+ dead pixels. I've just learned to live with it, and now have forgotten about the defects.
     
  4. james-thescalie macrumors member

    Joined:
    Dec 12, 2008
    #4
    Have you just got it? When I phoned up about a hard disk failure they were so helpful. Just ring them up and I'm sure they will let you know where you stand. If its still in it 35 day (or how long it is) warranty just backup your stuff and swap it ;)
     
  5. shady825 macrumors 68000

    shady825

    Joined:
    Oct 8, 2008
    Location:
    Area 51
    #5
    It amazes me to see when people say they have gone through 3, 5, or more MacBooks. I got mine the day they were available in my BestBuy and I got the last one n the store. Its 100% perfect. No defects. I know others who got them right at launch also with no problems. You would think the first batch of 'launch' computers that were made would be the defective ones. I cant believe people are still having problems with defects.
     
  6. mrrish macrumors regular

    mrrish

    Joined:
    Feb 14, 2008
    #6
    I perhaps had horrible luck then. I was the first customer to walk out with a computer that Wednesday october 15th, but before I had even left I had already had it swapped once. They refused to swap it again, so I had to go to a different store to get it taken care of (hence, MacBook #3).
     
  7. anthony691 macrumors newbie

    Joined:
    Feb 1, 2009
    #7
    I think it just depends on what you consider a flaw.

    My Al MacBook has one crooked key (esc), a less-than-silent hdd, and the lid doesn't sit entirely flush on the left side (perhaps 1mm out of vertical alignment above the ports). When I bought it and noticed these flaws, I headed over to my local Apple Store. All of the floor models had worse alignment so I decided to keep and enjoy my new MacBook.
     

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