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danny842003

macrumors 68020
Original poster
Jun 6, 2017
2,074
2,587
My Apple Watch 4 has been counting flights climbed erratically for ages now. Is there any user way to reset this and make it more accurate?
My main use of the watch is with strava rather than tracking day to day calories used so I’m reluctant to send the watch back and lose it for a couple of weeks for a feature I’m not that interested in. Still it does annoy me a little that it says I’ve climbed 150 flights when it’s really about 3.
 
it uses barometric pressure to figure out flights climbed. Occasionally when big weather happens it can get confused.
and because it uses altitude, and a set height per flight, if your floors are very tall, you might get an extra flight here an there.

If it's an every day kinda thing, and over 100 flights extra a day :oops:...

Have you tried unpairing and re-pairing? it tends to clear a lot up.
you can backup when you un-pair and then restore from that backup, so you shouldn't loose any information or settings.

a couple hints...
You'll want your watch over 50%
have it on the charger,
It can take up to an hour or more to download apps and all your settings, before it gets back to "working" mode.
One small heads-up, you may see a decrease in battery life for a couple days (nothing major, just 10-20% lower at end of day, don't be alarmed it should sort itself out)
 
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This happened to me, and I tried every trick in the book to resolve it including resetting the watch, unpairing, re-pairing, etc. and spent over an hour on the phone with Apple Support. They had me go to the Store - who was unable to do anything other than take it off my hands to send in for repair. They said they tested it, found nothing wrong, and sent it back to me. Still broken. I then was able to set up an advanced replacement online for the Watch, and the new one worked fine.

tldr; If this is a daily issue for you and other steps don't work - try and set up an advanced replacement for the watch if it's within warranty or you have AppleCare+ - try to avoid sending it in for repair just to be told there's nothing wrong with it.
 
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