Hi there, I'm new here and new to Macs. I bought my iMac a year and a half ago, but I have no idea how to deal with anything when something goes wrong (because it's so rare that something goes wrong!). Here's what happened:
I woke up, went to my computer, and noticed that a folder was missing off my Desktop. It was full of movie files and it was gone. Thinking a friend had maybe accidentally deleted it, I checked the Trash, not there. I looked through Finder, nowhere to be found. I tried searching specific file names via Spotlight, no luck. I have Apple Care and I called them and the representative took me through all the steps I went through myself to no avail. She also did a disk repair and a permissions repair, no luck.
The weird thing is that if the files were really gone, I would think I would have gotten a lot of disk space back, but I didn't. I'm still where I was the last time I checked, a few days ago.
So now that I've exhausted my own (very limited) knowledge AND Apple's, I'm coming to you. Does anyone have any idea what could have happened and if I have a chance of getting my files back? The woman from Apple said sometimes things like this happen when the hard drive is old (only got the computer in April 2008) but I would think that if the files were just spontaneously deleted, I should get a few gigs back on my drive.
Any help would be very appreciated. Thanks in advance.
I woke up, went to my computer, and noticed that a folder was missing off my Desktop. It was full of movie files and it was gone. Thinking a friend had maybe accidentally deleted it, I checked the Trash, not there. I looked through Finder, nowhere to be found. I tried searching specific file names via Spotlight, no luck. I have Apple Care and I called them and the representative took me through all the steps I went through myself to no avail. She also did a disk repair and a permissions repair, no luck.
The weird thing is that if the files were really gone, I would think I would have gotten a lot of disk space back, but I didn't. I'm still where I was the last time I checked, a few days ago.
So now that I've exhausted my own (very limited) knowledge AND Apple's, I'm coming to you. Does anyone have any idea what could have happened and if I have a chance of getting my files back? The woman from Apple said sometimes things like this happen when the hard drive is old (only got the computer in April 2008) but I would think that if the files were just spontaneously deleted, I should get a few gigs back on my drive.
Any help would be very appreciated. Thanks in advance.