For 2nd gen UK IUP customers, how will the exchange work?

[UKPoliticsGuy]

If I remember correctly, won't IUP customers get some kind of preference in pre-orders? I hope Apple honour this.

Has any information been leaked on how current IUP customers will exchange their phones? Can any of our friends across the pond shed any light?

 

[sahajesh]

https://forums.macrumors.com/threads/uk-iphone-upgrade-programme-pre-orders.2064900/

 

[ssrij]

If I remember correctly, won't IUP customers get some kind of preference in pre-orders? I hope Apple honour this.

Why should iUP customers get any preference? Lots of people upgrade and buy new iPhones every year along with Apple Care, without being on the program. Doesn't mean they're less loyal than the ones on the program. I got a 7 last year and will be upgrading to an X/Edition, which is a bigger jump than many people will be taking, most will simply be upgrading from 7 to 7S or 7+ to 7S+, shouldn't I get a preference for going from 7 to an X/Edition which will cost me a lot of money?

The program is simply for your convenience, so you can easily upgrade every year without going through the process of trading in the phone at a carrier/third party store, paying off your contract and taking a new contract. It's not some sort of exclusive or loyalty program where people are supposed to get some sort of preference over others who are equally as loyal but not in the program, and I really hope Apple doesn't do this sort of thing.

 

[UKPoliticsGuy]

Why should iUP customers get any preference? Lots of people upgrade and buy new iPhones every year along with Apple Care, without being on the program. Doesn't mean they're less loyal than the ones on the program. I got a 7 last year and will be upgrading to an X/Edition, which is a bigger jump than many people will be taking, most will simply be upgrading from 7 to 7S or 7+ to 7S+, shouldn't I get a preference for going from 7 to an X/Edition which will cost me a lot of money?

The program is simply for your convenience, so you can easily upgrade every year without going through the process of trading in the phone at a carrier/third party store, paying off your contract and taking a new contract. It's not some sort of exclusive or loyalty program where people are supposed to get some sort of preference over others who are equally as loyal but not in the program, and I really hope Apple doesn't do this sort of thing.

There may or may not be a preference, but I do have a vague memory of the marketing material making reference to some sort of ranking in preference for IUP members.

 

[ssrij]

There may or may not be a preference, but I do have a vague memory of the marketing material making reference to some sort of ranking in preference for IUP members.

Must be something else. There's nothing on the iUP website or the terms & conditions that says iUP members will get any sort of preference.

 

[Brookzy]

The confusion is that last year during iPhone 7 Plus scarcity, Apple apparently allocated more stock to the upgrade programme after receiving complaints.

The logic being that programme members could not order online and thus were at a disadvantage.

Either way, programme members don’t get priority as a policy, and when they do it is to make up for previous disadvantage.

 

[zombierunner]

You gotta be prepped.

 

[Korican100]

Why should iUP customers get any preference? Lots of people upgrade and buy new iPhones every year along with Apple Care, without being on the program. Doesn't mean they're less loyal than the ones on the program. I got a 7 last year and will be upgrading to an X/Edition, which is a bigger jump than many people will be taking, most will simply be upgrading from 7 to 7S or 7+ to 7S+, shouldn't I get a preference for going from 7 to an X/Edition which will cost me a lot of money?

The program is simply for your convenience, so you can easily upgrade every year without going through the process of trading in the phone at a carrier/third party store, paying off your contract and taking a new contract. It's not some sort of exclusive or loyalty program where people are supposed to get some sort of preference over others who are equally as loyal but not in the program, and I really hope Apple doesn't do this sort of thing.

because its Apple's own financing. Meaning, more IUP buyers, more money for Apple, more control for Apple, more leverage for Apple.

If there is any incentive for people to go to IUP, it would be pre-order preference. It boils down to how Apple wants to play the cards.

If you were offered first dibs on the new iphone, but had to go through IUP, wouldn't you consider it?

 

[ssrij]

because its Apple's own financing. Meaning, more IUP buyers, more money for Apple, more control for Apple, more leverage for Apple.

If there is any incentive for people to go to IUP, it would be pre-order preference. It boils down to how Apple wants to play the cards.

If you were offered first dibs on the new iphone, but had to go through IUP, wouldn't you consider it?

Apple doesn't finance it, Barclays does (or Citizen One in US). People who are not on the program but still do yearly upgrades also mean money for Apple. iUP is merely a convenient way to do yearly upgrades, as I said, it's not a loyalty or exclusive program and neither Apple markets it that way.

I would do it, but unfortunately it doesn't work like that at the moment and will most likely stay this way.