For Apple Online Store, must shipping address match billing?

Discussion in 'iPhone' started by wlow3, Sep 19, 2013.

  1. wlow3 macrumors regular

    Joined:
    Sep 9, 2008
    #1
    When you purchase through the Apple Online Store (particularly for the 5s soon), does the shipping address have to match the billing addres? Is one given the opportunity to specify a different shipping address at some point during the process? Do I have to add this second address to my Apple ID account first?
     
  2. user-name-here macrumors 65816

    Joined:
    Aug 31, 2013
    #2
    If you are doing an AT&T upgrade, yes.
     
  3. CVC macrumors member

    Joined:
    Oct 22, 2005
    Location:
    Southern California
    #3
    I preordered an unlocked 5c using the store app and was able to have it shipped to my work address. I don't know about a contract phone.
     
  4. Dstopsie macrumors 6502a

    Joined:
    Jun 22, 2010
    Location:
    LOS ANGELES BABY!!
    #4
    the shipping address must match the billing address on your carrier. I have att, so the shipping address must match the address on my att bill. It does not have to match the billing address.

    i have a friend and his brother who do not have credit cards. as a favor i pay for their phones with my credit card and the phones are shipped to their home. shipping address must match the billing address for your respective cell phone carrier, meaning att, verizon, sprint etc
     
  5. sonictonic macrumors 6502a

    Joined:
    Mar 25, 2006
    Location:
    Central Coast, California
    #5
    Ugh, seriously?! Thanks for the heads up, guys... This sucks though. Like many of us, I WORK and so planned on sending the phone to my work since it will require a signature. I guess I should change my shipping address to match to my home address then (since AT&T has that), and just ask for the day off when the phone is due to arrive? :D
     
  6. iChillax macrumors regular

    iChillax

    Joined:
    Mar 10, 2010
    Location:
    Boca Raton, Florida
    #6
    Wait... So i have to ship it to where my billing address is? you can't change it??? WHATTTTT
     
  7. BMNEUR macrumors member

    BMNEUR

    Joined:
    Jul 22, 2013
    Location:
    Louisville
    #7
    Yep, for security reasons you cannot change the address. Wait for the UPS/FedEx doortag or use the Apple Presign form.
     
  8. sdsvtdriver macrumors 65816

    Joined:
    Jul 31, 2008
    Location:
    Southern California
    #8
    Yep. This comes up every year. If you're buying a phone using an upgrade, it will ship to the billing address on the account. There is no ability to change it.
     
  9. pdawg17 macrumors newbie

    Joined:
    Jun 5, 2010
    #9
    How about when buying the T-Mobile version from the Apple store? Shouldn't matter right?
     
  10. sonictonic macrumors 6502a

    Joined:
    Mar 25, 2006
    Location:
    Central Coast, California
    #10
    Hmm, I was just thinking, is it too late to log into AT&T Wireless and CHANGE the billing address real fast? :p
     
  11. BMNEUR macrumors member

    BMNEUR

    Joined:
    Jul 22, 2013
    Location:
    Louisville
    #11
    We will only know when it becomes available. To the best of my knowledge, that model can be sent anywhere.
     
  12. jtgamer macrumors member

    Joined:
    Dec 22, 2010
    Location:
    Springfield, VA
    #12
    My shipping address is the same as my AT&T billing, but the billing address on the Apple Store has a different name since the card I will be using is under a different name (same address). Anyone here think that it might cause a problem with getting the phone via the Apple Store site and app??
     
  13. BMNEUR macrumors member

    BMNEUR

    Joined:
    Jul 22, 2013
    Location:
    Louisville
    #13
    It's possible, but do note some changes take time to become effective.
     
  14. iChillax macrumors regular

    iChillax

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    Mar 10, 2010
    Location:
    Boca Raton, Florida
    #14
    that's so dumb! OMGGGGGG
     
  15. oddnendz macrumors 6502

    oddnendz

    Joined:
    Feb 6, 2007
    Location:
    Raleigh, NC
    #15
    If you purchase it from the Apple Online Store, you can specify a different shipping address. My sister does it all the time. Her Macbook Air was sent to my work, so I could sign for it.
     
  16. isaaccubed macrumors newbie

    Joined:
    Jun 26, 2007
    Location:
    San Francisco, CA
    #16
    I was told otherwise by an AT&T representative today - she said that unlike last year, you should be able to change the shipping address:

    [​IMG]
     
  17. BMNEUR macrumors member

    BMNEUR

    Joined:
    Jul 22, 2013
    Location:
    Louisville
    #17
    For iPhone's, it's a different policy. In the past, the shipping address could not be changed on Apple's website for security reasons.
     
  18. sdsvtdriver macrumors 65816

    Joined:
    Jul 31, 2008
    Location:
    Southern California
    #18
    A MacBook Air isn't a phone that's sold with a subsidy being paid by a carrier. Anything Apple sells can be shipped anywhere, except under contract phones.

    ----------

    I hope she's right, but something tells me she isn't.
     
  19. MMM.PWR macrumors 6502

    MMM.PWR

    Joined:
    Sep 21, 2009
    Location:
    Chicago
    #19
    If you have AT&T, the billing address on your account WILL be your shipping address. It cannot be changed during checkout, it is greyed out. I made sure of this several times with the 5C.
     
  20. isaaccubed macrumors newbie

    Joined:
    Jun 26, 2007
    Location:
    San Francisco, CA
    #20
    It wouldn't be the first time I've been told completely incorrect information by AT&T haha...fingers crossed!
     
  21. isaaccubed macrumors newbie

    Joined:
    Jun 26, 2007
    Location:
    San Francisco, CA
    #21
    Temporarily changed my billing address to the address I wanted the iPhone to ship to. Looks like it worked! I'll wait to receive the purchase confirmation before changing it back through AT&T.

    Now we'll see where the phone actually gets shipped to...
     
  22. oddnendz macrumors 6502

    oddnendz

    Joined:
    Feb 6, 2007
    Location:
    Raleigh, NC
    #22
    Well, for some reason Tmobile is letting me ship the 5S to my office, instead of my billing address.
     

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