[For Family] iOS 8 erased majority of pictures. What to do?

TheAppleGeek

macrumors 6502a
Original poster
Apr 18, 2010
752
43
St. Louis
My dad just called me, angry at me (for some reason). Earlier today, my grandpa had updated to iOS 8.0.2 and complained all but 39 pictures was erased from his iPhone 5. This issue did not happen with my iPhone 5, so I'm not exactly sure what to tell him.

Everything else is normal, though. Like always, I told them both to backup first (which they did) and now they're just confused and mad at me. I believe hearing about a few problems but can't find anything specific.
 

siufai

macrumors member
Aug 31, 2008
77
1
Did you make sure they were looking in the Photos tab and not in Albums -> Recently Added?

I had a relative that said the same thing until I directed them to the Photos tab
 

TheAppleGeek

macrumors 6502a
Original poster
Apr 18, 2010
752
43
St. Louis
Did you make sure they were looking in the Photos tab and not in Albums -> Recently Added?

I had a relative that said the same thing until I directed them to the Photos tab
Yep. I was telling them that before I called and turns out they were looking in the wrong spot. Everything's there.
 
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