[For Family] iOS 8 erased majority of pictures. What to do?

Discussion in 'iOS 8' started by TheAppleGeek, Sep 29, 2014.

  1. TheAppleGeek macrumors 6502a

    TheAppleGeek

    Joined:
    Apr 18, 2010
    Location:
    St. Louis
    #1
    My dad just called me, angry at me (for some reason). Earlier today, my grandpa had updated to iOS 8.0.2 and complained all but 39 pictures was erased from his iPhone 5. This issue did not happen with my iPhone 5, so I'm not exactly sure what to tell him.

    Everything else is normal, though. Like always, I told them both to backup first (which they did) and now they're just confused and mad at me. I believe hearing about a few problems but can't find anything specific.
     
  2. siufai macrumors member

    Joined:
    Aug 31, 2008
    #2
    Did you make sure they were looking in the Photos tab and not in Albums -> Recently Added?

    I had a relative that said the same thing until I directed them to the Photos tab
     
  3. TheAppleGeek thread starter macrumors 6502a

    TheAppleGeek

    Joined:
    Apr 18, 2010
    Location:
    St. Louis
    #3
    Yep. I was telling them that before I called and turns out they were looking in the wrong spot. Everything's there.
     

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