I had the issue that a lot of you had where you can't get a full charge. The scenario is like this...you plug it in and leave it charging over night, but when you wake up and look at your phone, the green battery indicator is about 95% full and the small icon still has a lightning bolt. I called Apple Care about this yesterday and her advice was to reset my phone -- hold down the top button and the home button until the Apple logo appears. I did this and charged it over night and when I woke up this morning I had 100% charge and a plug icon instead of a lightning bolt. Granted this is only one day of testing, but it seemed to have worked. Hope this helps some of you.