So, looking to get opinions and discussion from those who freelance, and bill projects or projects of a certain kind based on estimate. Say a small business client is looking for a set of two 6x9 postcards (essentially the same postcard, with a minor variation on the second). The client has a certain budget, and next comes the question...what will they cost? I already know the specs for the job, I am not securing printing, we have discussed what the design will need to include, etc. and so forth. The client then sends a "mockup" that they created in MSWord and this is the first sniff of something being off/trouble, but back to that later. I make up a project estimate of $x00, the client approves this and off to the races. I design the postcard. It is a trade show postcard, and rather busy based on both a) the client's requirements b) the number of sponsor logos that need to appear c) the industry/target market (young male car tuners) ...but it is successful and reasonably well balanced and I'm pleased to send it off to the client. This is where all goes awry. "Oh, it looks AWESOME, but it's not what I pictured in my head. It doesn't look at all like my Word file. I don't know how to describe it, but can you make it look like the word file?" [revisions ensue] Well, it's getting there, but I guess I want everything in a block. Like things are in word. And I want all the fonts changed from the fonts I emailed you to MSOfficeblahblahfugly. [revisions] I guess. I mean it's closer. It still doesn't look like what I had in my head...." Add several more revisions, but with a lot more rudeness and insistence on looking like "THE WORD FILE". The job has by now gotten into the hole, billing wise, I'm officially losing money. I should explain that I've done everything I can to walk the client through the initial design...why things are NOT all in boxes, the balance of things, why fonts are not all exactly the same size/weight/paragraphs center aligned etc. etc. Now is where the question comes in. When client becomes "*that*" client, and there is no room for a "client firing", and you've done the job based on an estimate...what do you do to avoid losing your shirt and spending the better part of a week on the thing? What about when the response is akin to "well, you're designing it for me/my company and that *was* your estimate...it should include all revisions until we get what's needed..." thoughts? discussions? parables? funny stories?