For those who sent in for repair

Discussion in 'Apple Watch' started by Exinor, Jul 27, 2016.

  1. Exinor macrumors member

    Joined:
    Feb 9, 2010
    #1
    I've sent in my AW for repair because of the rattle noise it would make during haptic feedback with specific things such as alarm and timer, when I angle it a specific way. For those that have gotten this fixed in the past, how much time do they usually take? I did it through a retail store, and even so, I do not have AppleCare+.

    Thanks!
     
  2. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
    #2
    Same thing with mine. I set up an appointment, took it in, and they sent it out to get checked.

    A couple days later, they had a new watch for me to pick up.
     
  3. hallidc macrumors 6502

    hallidc

    Joined:
    Sep 26, 2013
    #3
    Took 7-10 business days for me, I had AC+ and did a device replacement. Located in Canada.
     
  4. Exinor thread starter macrumors member

    Joined:
    Feb 9, 2010
    #4
    Thanks for your responses. I really miss my Watch, more than I thought I would.
     
  5. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #5
    Don't you have express replacement with AC+ in Canada? Having AC+ won't make it quicker if swapping out in store.
     
  6. spoa94 macrumors 6502a

    spoa94

    Joined:
    Oct 12, 2011
    Location:
    New Orleans, LA
    #6
    I just had my watch replaced this week. Send for repair from Apple Store Monday and back in my hands on Wednesday. Shortest wait time I ever had though was less than 24 hours. Once I shipped out my watch on a weekday evening and had it returned to me earlier the next day!
     
  7. Exinor thread starter macrumors member

    Joined:
    Feb 9, 2010
    #7
    I got my watch back at the store, still same issue, even though I demonstrated to a genius. They said it had passed all of their tests and the extra buzz was normal behavior. Mildly annoyed, but if this issue ever gets worse at least I have a support case that shows I did try to repair it while I noticed the damage.
     
  8. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #8
    What band are you using?
     
  9. Exinor thread starter macrumors member

    Joined:
    Feb 9, 2010
    #9
    All Apple sports bands
     
  10. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #10
    I suppose you can rule out rattling from the Milanese/leather loops.
     
  11. Exinor thread starter macrumors member

    Joined:
    Feb 9, 2010
    #11
    Yeah, that's definitely not the issue. Plus it only happens when I hold my hand at a specific angle.

    Anyway, hopefully the Watch 2 comes out soon and they have a decent trade in program for this one--I got it back in April. Since there's "no issue" with it, I'm sure they won't mind taking a trade-in towards a new watch.
     
  12. rockman27 macrumors newbie

    Joined:
    Aug 2, 2016
    #12
    Seems to me they are simply replacing after checking your watch is genuine, right?
    what about those watches under battery program? thanks.
     

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