Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Rmafive

macrumors 6502
Original poster
Jul 25, 2008
296
1
Richmond, Virginia
I have a very bad problem. It all started when I downloaded a free trial of an application called Net Support. After learning it was completely useless, I uninstalled the application. Now every time I log in it gives me a message telling me to buy the program! After hours of researching I traced it all the way back to this: library/NSM Client/Status Icon. Now that I found it I have to delete it, the only problem is my computer won't let me! I have tried using terminal, and a few other deleting methods but none work. I was wondering if anyone had suggestions.
 
That might not be the actual program, just an icon (looking at it from the name).

First of all go to System Preferences -> Accounts -> Login items
to see if it's listed there. If it is just remove it.

If that doesn't work, open terminal and type:

cd "/Library/NSM Client/"
then
sudo rm -rf "Status Icon"

you'll be asked for your password. If you get a message saying it's not a directory, just try:

sudo rm "Status Icon"

You could also try looking in Activity Monitor to see what the name of the app is.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.