Forced to upgrade?

Discussion in 'macOS Sierra (10.12)' started by Sverkel, Jan 11, 2017.

  1. Sverkel macrumors regular

    Sverkel

    Joined:
    Jul 3, 2007
    Location:
    Denmark
    #1
    Hi. In 2014 I bought Disk Drill Pro for Mac and now I need it again. But when I open the app it tells me I need to download the newest version 3, but then i'm giving the message that my activation code does not work with that version?!?!

    Can that really be legal? As I see it they have robbed me of my licens for Disk Drill Pro and are forcing me to upgrade to the new version and pay again!

    Is there some way I can get the app to run anyway?
     
  2. hallux macrumors 68020

    hallux

    Joined:
    Apr 25, 2012
    #3
    Parallels is famous for this. You could be chugging along nicely on a version you have a license for, getting updates (within the same major version), then they release a new version to work with a new version of OS X (or now macOS) and you need to buy a new license for the new version. On top of that, you NEED to buy the new version for support with the new OS.
     
  3. dsemf macrumors regular

    Joined:
    Jul 26, 2014
    #4
    I have found that I can get two Mac versions for each Parallels upgrade. Parallels 9 for Mavericks/Yosemite and 11 for El Capitan/Sierra. This reduces the pain a bit.

    DS
     
  4. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #5
    I suspect you were using OS 10.9 or 10.10 in 2014 when you purchased Disk Drill Pro in 2014. Trying to run that same Disk Drill Pro version in 2017 on OS 10.12 may not work properly without an upgrade.

    Contact the developer for clarification and options, as already mentioned.
     
  5. Malus120 macrumors regular

    Joined:
    Jun 28, 2002
    #6
    I really hate this software model in general, but when its applied to utility type tools like this its just despicable. A tool that's only used in extreme crisis circumstances and thus only likely to be used once every few years that extorts you for money every time you want to use it is ridiculous. IMO you should find a better software vendor for drive recovery type tools, and just try and keep better backups so the chance of having to rely on them is lessened :(
     

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