"Forgot" Apple ID Security Questions.

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Intelligent, Sep 1, 2014.

  1. Intelligent, Sep 1, 2014
    Last edited: Sep 1, 2014

    Intelligent macrumors 6502a

    Intelligent

    Joined:
    Aug 7, 2013
    #1
    I "forgot" my security questions for my Apple ID. The reason i put it in quotes is because i only remember answering 2 security questions, but when i go onto "password and security" on The apple ID login website it sometimes asks me questions i have never answered. What do i do?
     
  2. dwfaust macrumors 68040

    dwfaust

    Joined:
    Jul 3, 2011
    Location:
    I am here => [•]
    #2
    You can reset it at: http://iforgot.apple.com

    or

    Enjoy your paperweight.
     
  3. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #3
    Its better to implement the 2-step verification once you get back in.
     
  4. Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #4
    Contact support. They won't have a problem resetting them for you as long as you provide accurate name/address/phone numbers/etc information on file.
     
  5. Intelligent thread starter macrumors 6502a

    Intelligent

    Joined:
    Aug 7, 2013
    #5
    Yeah, thats what i want to do.
     
  6. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #6
    Just contact Apple support. They'll verify that you are who you say you are and get you in.
     
  7. dasx macrumors 65816

    dasx

    Joined:
    Jun 18, 2012
    Location:
    Barcelona
    #7
    Something similar happened to me. I wanted to change my password and when I had to answer my 3 questions I couldn't seem to find the right answer, even though I remembered it pretty clearly.

    Called support and got it sorted out, but man, it was a pain in the ass. It takes a lot of steps and time to reset these things. Next thing you know they'll ask you to send a DNA sample.

    It's a good thing I guess, security is always good... although... not the best week to talk about Apple's security. lol
     
  8. tigres macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #8
    that resets your password, and in no way helps the OP. He needs to implement 2 step, and if you forgot your questions/answers your screwed without speaking to apple. Which, I have personally been trying to do for 2 hours for my wife's account.

    1st call was hold for 20 minutes, then the phone system at apple transferred to a mailbox that was not set up yet... wtf.

    their support has become less than stellar like it used to be by phone.
     
  9. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #9
    If you have a local Apple store you can get it resolved there.
     
  10. DipDog3 macrumors 65816

    DipDog3

    Joined:
    Sep 20, 2002
    #10
    A good thing about 2-step verification is that it doesn't use security questions, so you don't have to remember them anymore.
     
  11. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #11
    Hope Apple gets it fixed for you asap, OP. I recently went in and changed the answers on my security questions. And instead of the usual 2 questions, I had 3 this time.

    Maybe if you send Apple a nude selfie they will expedite your case. :eek:
     
  12. impaler macrumors 6502

    Joined:
    Feb 20, 2006
    Location:
    FL
    #12
    Security has been such a hot topic lately, that I took the time to implement iCloud keychain, for every online account I can think of, and two-factor authentication, not just for Apple, but for Facebook, Dropbox, Twitter, and any other site that lets me do it.

    I use 12-24 character, very complex passwords for every account...and keychain has been flawless across my iOS and Mac devices. The pain in the butt was setting up apps on iOS to take the passwords; which I was able to copy from the keychain under Safari settings into the app. Once set up, typically don't need to put them in again and again.

    Like I said, a huge pain to set up, but now that it's in place, I feel much more secure.
     
  13. ICEBreaker, Sep 7, 2014
    Last edited: Sep 7, 2014

    ICEBreaker macrumors 6502

    Joined:
    Aug 12, 2007
    #13
    SUMMARY:

    This is so frustrating!!!!
    1. Damn those stupid questions.
    2. Keeps saying my answers are incorrect when they could not be.
    3. Don't give me the option to reset.


    I am so sick and tried of these idiotic security questions. Which moron thought it would be a good idea to ask questions to answers that any close acquaintances would know or could be guessed with brute force? A shame that Apple would also adopt this approach. Anyway, I've never used real answers and made my own.

    I've been trying to set up 2-FA on Apple for ages, but gave up each time because I had to deal with those security questions before getting to the 2-FA set up. And every time I answer those questions, they would say my answers were wrong. Well they couldn't be wrong because I copy and pasted those answers from a text file.

    According to the Apple KB, users can reset their security questions. My problem is that after even after I have already entered in an "incorrect" answer once, the option to reset the questions don't even appear.

    WTF???? So sick and tired of this. I love Apple, but on this instance, I have to say F!@#$%^ APPLE!
     

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