Forgot Apple Password & Secret Question

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by saxondale., Nov 28, 2013.

  1. saxondale. macrumors 6502

    Joined:
    May 20, 2006
    Location:
    England/China
    #1
    So randomly my iPhone asked me to input the password for my iCloud account, after several failed attempts, it blocked my account and so I went ahead to reset my password. Stupidly, I've forgotten the answer to my secret question. Once again, after many failed attempts, it puts an 8 hour block on the Apple ID reset system. Emailing won't help, since it's set to send emails to said account. I now know the password for the account but it seems it's completely blocked anymore attempts and I must go through the reset password phase.

    Does this mean I'm forever locked out of my account?

    thanks
     
  2. MonstaMash macrumors regular

    MonstaMash

    Joined:
    Dec 24, 2011
    #2
    Give Apple a call. These security questions and answers are there for a reason, but if you cannot answer them they might be able to assist. But no guarantee.
     
  3. Primejimbo macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #3
    I had this issue a few years ago with my daughters iTunes. I was able to put my credit card in the iTunes on her MacBook and Apple was able to comfirm who I was that way.

    Set up the 2 step verfication, so much easier that those stupid questions. I got locked out even after I was reading off the screen shot I had of the answers.
     

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