found a SINGLE dead pixel on screen, worth exchanging?

Discussion in 'MacBook Pro' started by AppChat, Apr 6, 2012.

  1. AppChat macrumors regular

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  2. leftywamumonkey macrumors 6502a

    leftywamumonkey

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    #2
    If it's going to bother you, then yes. You're entitled to a near perfect product out of the box.
     
  3. Ricky Smith macrumors regular

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    #3
    Why can't people make their own decisions these days? I mean I get asking the community for advice. But something like that is a personal decision if it bothers you.

    It's better to do it now if anything as you don't have all your data on it and it's just a simple swap. However as long as you have apple care you can get it repaired at any point.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

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    #4
  5. cosmicjoke macrumors 6502

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    #5
    i certainly would...
     
  6. AppChat thread starter macrumors regular

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    #6
    i also got a nikon DSLR camera too for imovie projects at college

    it also has a pixel problem, except its "stuck". (shines white).

    take that back to?

    guess i had bad luck today :(
     
  7. dusk007 macrumors 68040

    dusk007

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    #7
    Actually you are not. If you read through the contract some pixel errors do not qualify as a flaw and thus you may not exchange it or even ask for repairs. It is only goodwill of the company if they exchange it anyway the contract does not entitle the buyer to a near perfect product, if one understands a flawless screen as near perfect.

    With the 14 day return period you don't need a reason and thus you can just hand it back and take another.

    I would exchange it unless it is not annoying.
    Annoying equals: constantly lit subpixel especially green or blue, bad position
    not so annoying: just a dead pixel or subpixel, at the very bottom or top of the screen.
     
  8. AppChat thread starter macrumors regular

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    #8
    same goes for nikon d5100 DSLR? theres a stuck white pixel near the botton right corner too
     
  9. GGJstudios macrumors Westmere

    GGJstudios

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    #9
    Try a Nikon forum, as this has nothing to do with MacBook Pros.
     
  10. saberahul macrumors 68040

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    #10
    Just tell them. I had a dead pixel 6 months after I bought it and they changed the screen for me for free... if the store isn't far away - why not exchange?
     
  11. sehnsucht77 macrumors 6502

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    #11
    heck if i know. these posts crack me up though.
     
  12. srxtr, Apr 7, 2012
    Last edited: Apr 7, 2012

    srxtr macrumors 6502a

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    #12
    I once returned 3 monitors before I found a dead pixel-free one.

    The answer is Yes.
     
  13. iThinkergoiMac macrumors 68030

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    #13
    What good is a pixel-free monitor?
     
  14. zigzagg321 macrumors 6502

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    #14
    If it bothers you, return it, if not keep it.

    This topic is so not thread worthy its just silly.

    its YOUR iPad, not OURS. Do what you want with it.

    Have a nice day. :)
     
  15. Spink10 macrumors 601

    Spink10

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    #15
    you mean MBP?
     
  16. Mal macrumors 603

    Mal

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    #16
    Officially, they don't even consider that to be outside the acceptable range. Chances are they would still exchange, especially if you're within the return policy, but it would be an exception, not the rule.

    1 pixel out of over 1 million (at least) isn't bad, btw. If it was stuck (and thus always on and bright) or in a particularly bad spot, then it could be considered problematic, but if it was near the edge of the screen and dark, officially they won't even cover it under warranty.

    jW
     
  17. zigzagg321 macrumors 6502

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    #17

    The original post, nor several posts down mention the product.

    I dont rely on the forum room name ever.
     
  18. Salukipilot4590 macrumors 6502

    Salukipilot4590

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    #18
    I had a few stuck pixels on my last Dell....they laughed at me when I called them.

    ...and for some reason I just put up with it instead of returning it.
     
  19. hajime macrumors 68030

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    #19
    Yes. If you keep silence, Apple never knows. If many customers have this issue and inform Apple, hopefully Apple would improve the QC.
     
  20. srxtr macrumors 6502a

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    #20
    Nothing. I meant dead pixel free
     
  21. Mal macrumors 603

    Mal

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    #21
    Ridiculous. Dead pixels are a normal part of the manufacturing process. Any display not meeting the standards is destroyed. At one point, though I'm not sure if it's true now or not, the displays that did not meet Apple's exceptionally stringent requirements were literally sold off to their competitors, making their displays the best in the business by default. Apple's quality control is not at fault for a single dead pixel in one screen, which may or may not have been there at the point of sale, much less at the final inspection. This is a normal situation, and one that is still relatively uncommon despite the chances of it happening being rather high. As I noted, there are over 1 million pixels in the lowest resolution Mac sold, and even the smallest screen they use (on the iPod nano) has 57,600 pixels. That means there's 57,600 chances of having a dead pixel on the iPod nano's screen. The fact that thousands are used every day without any is a remarkable fact simply from a statistical perspective.

    jW
     
  22. AppChat thread starter macrumors regular

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    Mar 10, 2012
    #22
    well everything else works fine on both the computer and my nikon camera (which i got same day and also has one dead pixel LOL)

    i guess im asking because im being anal about the exchanged one will have something worse issue
     
  23. Mal macrumors 603

    Mal

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    #23
    This is a choice you have to make. I'm just pointing out that Apple isn't even required to exchange it for you (though they often will, in cases where the customer complains). There's always that risk.

    jW
     
  24. AppChat thread starter macrumors regular

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    #24
    same with the camera?
     
  25. ls1dreams macrumors 6502

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    #25
    While not actually a big deal, knowing that it was there would drive bother the hell out of me.

    Try and exchange it and don't think twice.
     

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