I always thought it would be a cool job to work from home giving out Apple technical support via chat....so I did a little digging and found these public sites (which Apple may not have intended to be public that may give some clues as to which company they use to give their chat technical support):
This website is called CallCenter@nywhere, where the agent presumably logs on to work:
http://chat.info.apple.com/TAW/
miscellaneous pages you can peruse:
http://chat.info.apple.com/TAW/light/chat/
http://chat.info.apple.com/TAW/light/chat/elements/
This page has some sort of test:
http://chat.info.apple.com/TAW/light/communication/Test/Test.html
You can get to various pages, which look to be elements of the interface the agent would use, such as:
http://chat.info.apple.com/TAW/light/client/chat/agent_chat.jsp
But you can find many more for yourself.
Has this been discussed before? Anyone know which company Apple uses??
This website is called CallCenter@nywhere, where the agent presumably logs on to work:
http://chat.info.apple.com/TAW/
miscellaneous pages you can peruse:
http://chat.info.apple.com/TAW/light/chat/
http://chat.info.apple.com/TAW/light/chat/elements/
This page has some sort of test:
http://chat.info.apple.com/TAW/light/communication/Test/Test.html
You can get to various pages, which look to be elements of the interface the agent would use, such as:
http://chat.info.apple.com/TAW/light/client/chat/agent_chat.jsp
But you can find many more for yourself.
Has this been discussed before? Anyone know which company Apple uses??