Free app became paid

Discussion in 'iOS Apps' started by leons, Jul 15, 2010.

  1. leons macrumors 6502

    Apr 22, 2009
    I had a free app (Twit) that was giving me trouble. So, I deleted it to see if a reinstall would solve the problem. Whe I went to reinstall, I saw it had become a paid app. Since I previously downloaded this app, will I be charged if I press the purchase button?
  2. Matthew Yohe macrumors 68020

    Oct 12, 2006
  3. Geckotek macrumors G3


    Jul 22, 2008
  4. dukebound85 macrumors P6


    Jul 17, 2005
    5045 feet above sea level
    I WISH Apple would get rid of the "buy" button for apps that you had already downloaded

    I would like to have it say "free download" or something to avoid this confusion
  5. Bawstun macrumors 65816


    Jun 25, 2009
    I wish they'd offer refunds like the Android Marketplace. Soooo much better.
  6. ultima macrumors member

    Sep 18, 2008
    agree. It's stupid
  7. Alonzo84 macrumors 6502a


    Dec 18, 2009
    North Carolina
    I agree. It's hard to tell exactly what you're buying based on the ridiculous description, irrelevant reviews and worthless screen shots. They should at least offer a 24 hour trial period.
  8. coasterider macrumors regular

    Jun 29, 2010
    Washington, DC
  9. ethical macrumors 68000

    Dec 22, 2007
    I don't think it would be too hard for them to offer a 12 hour trial period. Then once the 12 hours are up, if the app is still on your phone you get charged, if you've deleted it you don't get charged.

    But of course this will never happen, because Apple is a greedy corporate machine, who wouldn't dare do anything that might lessen their profits. :cool:
  10. Matthew Yohe macrumors 68020

    Oct 12, 2006
    Well, they are a business.

    And your model sounds ridiculous.
  11. ethical macrumors 68000

    Dec 22, 2007
    I know they're a business, the smilie at the end of my comment was supposed to imply that it was light-hearted. But I'm not surprised you didn't get that, judging by your blunt and quite rude response.

    Why does it sound ridiculous?
  12. steviem macrumors 68020


    May 26, 2006
    New York, Baby!
    Because it's almost how google does it for Android, and obvoiusly, everything done for android is wrong :rolleyes:
  13. Tom G. macrumors 68010

    Tom G.

    Jun 16, 2009
    Champaign/Urbana Illinois
    Call the Apple Store they can & will take care of it & give you a refund. They did it for me.

    Why come here with your tale of woe, no one here can help you?
  14. ethical macrumors 68000

    Dec 22, 2007
    I don't think you understand the situation.....

    The OP isn't after a refund, they merely want to know if they will be charged for re-downloading an app that was free when they originally downloaded it, but is now a paid app.

    People here can help with information they may have from being in a similar situation (not unlikely). In fact....several people have already given the OP an answer.
  15. mgamber macrumors 6502a


    Jun 12, 2008
    Amen. I guess they don't want the back end doing any actual work unless there's the possibility of making some money off of it. Yes yes, giggidy giggidy. :)
  16. SFStateStudent macrumors 604


    Aug 28, 2007
    San Francisco California, USA
    Totally agree; Apple should dump that "BUY" button. OP, I've been in the same boat trying to explain that exact same process to "The War Department" way too much and in fact, she thinks the App Store charges are FREE...:p
  17. aforty macrumors 65816


    Nov 27, 2007
    Brooklyn, NY
    I agree. I sent them feedback about this, everyone else should as well. (
  18. Sparky9292 macrumors 6502a

    Aug 1, 2004
    Re: Free app became paid

    That's why I use AppSync so I dont get double charged.
  19. vettori macrumors 6502a

    Jul 10, 2008
    Italy, near Venice
    Trials could be useful but *some* apps, are actually used and consumed in less than 12 hours... it's simply not a choice for that kind of apps to have a trial version. I would be happy to have trials for my apps instead that are intended to be used for a long time. Lite version aren't usually the answer for a number of reasons.

    Anyway refunds are possible, even if the "rule" is that all sales are final.
    I personally suggest users that have bought my apps and later find they have misunderstand the app description to ask for refund to iTunes and at least a few have confirmed they was successful.

    For the "buy" button, I think Apple has not yet changed it into "free download" for apps you already own because it would be a big performance hit for iTunes or AppStore app to check every single app against your app sale history to decide which button to show, at least on app lists.
  20. SnowLeopard2008 macrumors 604


    Jul 4, 2008
    Silicon Valley
    Have you ever used Android? Maybe I'm missing something here, but as of 2.1 there isn't anything remotely like that. I know because I jumped ship from Android about a week ago.

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