iPad Free iPad from the health insurance company...

Caliber26

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Original poster
Sep 25, 2009
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My mom received a free iPad from her health insurance company. It’s some kind of program that encourages their policy holders to interact with medical professionals online through their pre-installed app.

Since she already has an iPad of her own, she decided to give this new iPad to me. I have since erased all settings and content and restored it back to factory settings.

Now, my question is, having done that, is there any possibility that they’re somehow able to view or track anything I do on this iPad? I’m not so much worried about others seeing what I do online but I don’t want any of it reflecting on my mom in any way. Especially since this healthcare plan is through her employer.

Am I being paranoid or was a factory reset enough to cover my bases?
 
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willmtaylor

macrumors G4
Oct 31, 2009
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My mom received a free iPad from her health insurance company. It’s some kind of program that encourages their policy holders to interact with medical professionals online through their pre-installed app.

Since she already has an iPad of her own, she decided to give this new iPad to me. I have since erased all settings and content and restored it back to factory settings.

Now, my question is, having done that, is there any possibility that they’re somehow able to view or track anything I do on this iPad? I’m not so much worried about others seeing what I do online but I don’t want any of it reflecting on my mom in any way. Especially since this healthcare plan is through her employer.

Am I being paranoid or was a factory reset enough to cover my bases?
Well, I definitely would’ve read the TOS before doing such a thing.
 

Caliber26

macrumors 68000
Original poster
Sep 25, 2009
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Orlando, FL
Well, I definitely would’ve read the TOS before doing such a thing.
Why do you say that? Are you referring to the Apple/iOS TOS or the fine print from the insurance company? If so, I did read it. The only "fine print" are the two paragraphs below, along with an FAQ Page that specifically states "the iPad is yours to keep and use for anything you wish".

Only one (1) iPad® per household. iPad® data plan not included. All charges for use, maintenance, repairs or replacement of the iPad® are your sole responsibility. Except as may otherwise be provided via any iPad® manufacturer warranty, the iPad® is being furnished to you solely on an "AS IS" basis. Florida Hospital makes no representations or warranties of any kind, express or implied, as to the operation of the iPad®, or the information, content, materials, products (including software) or other services included on or otherwise made available to you with the iPad®.

Unless otherwise specified in writing, you expressly agree that your use of the iPad® is at your sole risk. iPad® comes pre-loaded with Florida Hospital-owned eCare telehealth app and HelloWell patient portal. Florida Hospital is not liable or otherwise responsible for, without limitation, any use of the iPad®, interactions with the iPad® (including hardware and software) or charges (of any kind) from apps used on the iPad® not owned and pre-loaded by Florida Hospital or for any other charges for any reason or purpose whatsoever. iPad® is intended to provide you with affordable access to health care, your medical records and important health information. Active email address, access to Internet (not included), and registration required to utilize eCare and HelloWell. eCare and HelloWell service available only in Florida Hospital-serviced geographic areas. Some limitations may apply. Apple is not a participant in or sponsor of this promotion.
 
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willmtaylor

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Oct 31, 2009
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Why do you say that? Are you referring to the Apple/iOS TOS or the fine print from the insurance company? If so, I did read it. The only "fine print" are the two paragraphs below, along with an FAQ Page that specifically states "the iPad is yours to keep and use for anything you wish".

Only one (1) iPad® per household. iPad® data plan not included. All charges for use, maintenance, repairs or replacement of the iPad® are your sole responsibility. Except as may otherwise be provided via any iPad® manufacturer warranty, the iPad® is being furnished to you solely on an "AS IS" basis. Florida Hospital makes no representations or warranties of any kind, express or implied, as to the operation of the iPad®, or the information, content, materials, products (including software) or other services included on or otherwise made available to you with the iPad®.

Unless otherwise specified in writing, you expressly agree that your use of the iPad® is at your sole risk. iPad® comes pre-loaded with Florida Hospital-owned eCare telehealth app and HelloWell patient portal. Florida Hospital is not liable or otherwise responsible for, without limitation, any use of the iPad®, interactions with the iPad® (including hardware and software) or charges (of any kind) from apps used on the iPad® not owned and pre-loaded by Florida Hospital or for any other charges for any reason or purpose whatsoever. iPad® is intended to provide you with affordable access to health care, your medical records and important health information. Active email address, access to Internet (not included), and registration required to utilize eCare and HelloWell. eCare and HelloWell service available only in Florida Hospital-serviced geographic areas. Some limitations may apply. Apple is not a participant in or sponsor of this promotion.
Then enjoy! I think you’re good to go. Only thing I would check is that there are no enterprise certificates.
 

willmtaylor

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Oct 31, 2009
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Here(-ish)
Forgive my ignorance, but what does that mean?
Generally, when a company issues iOS devices that are theirs but used by their employees, they have Enterprise certificates installed with custom software that allows them to control, limit, push aspects of their software. Think of it as remote permissions.

I doubt, based on the TOS, that your device has this, but certificates--if any--can be found at Settings>General>Profiles
 

Caliber26

macrumors 68000
Original poster
Sep 25, 2009
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1,322
Orlando, FL
Generally, when a company issues iOS devices that are theirs but used by their employees, they have Enterprise certificates installed with custom software that allows them to control, limit, push aspects of their software. Think of it as remote permissions.

I doubt, based on the TOS, that your device has this, but certificates--if any--can be found at Settings>General>Profiles
Ah, I see. I just checked and there’s nothing there.
Thanks for your help. :)
 
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