Free minutes not working

Discussion in 'iPhone' started by Luis Ortega, Nov 14, 2008.

Most Liked Posts
  1. Luis Ortega, Nov 14, 2008

    Luis Ortega macrumors 6502a

    Joined:
    May 10, 2007
    Location:
    Fetcham Surrey UK
    #1
    I have pay and go with O2 and am supposed to have 500 free minutes to any UK landline or O2 mobile, but I notice that my top up balance is still being charged 25 pence/minute. I texted O2 to activate the free calltime but I am getting charged. Can anyone advise on what I may be doing wrong? Do I need to set something in the iphone to make it recognize the free minutes?
     
    share
    + Quote Reply
  2. lakaiordie, Nov 14, 2008

    lakaiordie macrumors 65816

    Joined:
    Jun 17, 2008
    #2
    why dont you call customer support?
     
    share
    + Quote Reply
  3. Bryan Bowler, Nov 14, 2008

    Bryan Bowler macrumors 68040

    Joined:
    Sep 27, 2008
    #3
    Ditto. You could have even sent an on-line request to customer support in the same amount of time that it took you to type your post here.

    Not to be rude, but customer service is going to fix your problem, not anyone here.
     
    share
    + Quote Reply
(You must log in or sign up to post here.)

Share This Page