Free OSX Lion delay

[duteberta]

I qualify for free Lion upgrade but the process to prove that I did indeed purchase a new iMac on June 8 is maddening. Apple wants me to TAKE A PICTURE of the bar code off the iMac box and submit it as a jpg. Now I am still waiting (6 hours later) for them to verify my purchase. (?!?!?!)

I have been using the same Apple ID login for many years but they still make me jump through these hoops. Unbelievable. Fanboy is starting to crack.

 

[r.j.s]

Sometimes these things take time ... there are a lot of technical things going on at Apple today, and I'm sure you are not the only one waiting for confirmation.

 

[ChiTown00]

I know it doesn't help you, but I too qualify with my new iMac purchase, and followed the instructions and it took all of 2 minutes to get verified for the free upgrade via the link below.

I just entered the iMac's serial # and my apple ID and it took me to app store and started downloading.

Not one problem with any of the Lion update, matter of fact, when I went to purchase the Lion upgrade for my MBA, it said I already purchased it and let me download it again for free... Sweet deal!




http://www.apple.com/macosx/uptodate/

 

[saberahul]

I know it doesn't help you, but I too qualify with my new iMac purchase, and followed the instructions and it took all of 2 minutes to get verified for the free upgrade via the link below.

I just entered the iMac's serial # and my apple ID and it took me to app store and started downloading.

Not one problem with any of the Lion update, matter of fact, when I went to purchase the Lion upgrade for my MBA, it said I already purchased it and let me download it again for free... Sweet deal!




http://www.apple.com/macosx/uptodate/

You can install it on as many computers as you like using the same apple id.

 

[Lost Rider]

You can install it on as many computers as you like using the same apple id.

Isn't that what he said?...

 

[Oscar02083450]

So has anyone received their code for Lion?

 

[BillyBuff]

So has anyone received their code for Lion?

I've gotten my redemption code 2 minutes after filling out the form as per the above link.

My iMac purchase was on June 24, 2011 and only SL was installed.

 

[pdignam]

I applied for my free download on 21st and I'm still waiting for the authorisation code to be supplied.
I want to speed this up, naturally, but I'm not sure who/how to contact at Apple. If anybody can help with this contact information, I'll be grateful.

Peter