freezing/kernel panic in new MBP

Discussion in 'MacBook Pro' started by nuvem, Jan 7, 2008.

  1. nuvem macrumors newbie

    Joined:
    Nov 17, 2007
    #1
    Got my MPR about 2 weeks ago and was very pleased with it . Great Hi screen, low temps n noise, great performance....until.

    Some days ago when conected to internet the mackbok just freezes. first one app, then all the rest till I hit the reset buton. Just the colored status ball keeps spining.

    This hapen 1/2 times a day. and I think only when I´m on internet. At first I thought it could be the browser, so decided to use camino instead of safari but the problem remains with bowth browsers.
    .
    Its my first mac and one of the things I had in mind was the "sistem stability"...oh well:(

    Is there any way of tracking the problem (app or OS X tool) ?
    may it be an hardware problem and should I sent it back to apple?

    I don´t want to send it back but there is no way to continue like this.


    thanks for any help and sorry the bad english.
     
  2. Aniej macrumors 68000

    Aniej

    Joined:
    Oct 17, 2006
    #2
    In light of the language barrier and the fact that you are relatively new to Apple, it makes the multiple questions you raise pretty hard to narrow down so as to provide an answer.

    Did you get apple care? If so, I would suggest calling them because they can take you through several different steps that will be hard for us to do on these forums.
     

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