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ndma22

macrumors newbie
Original poster
Mar 31, 2022
2
0
I'm having very frequent Kernel panics on my laptop with the following specs:

MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
Processor: 2.8 GHz Quad-Core Intel Core i7
Memory: 16 GB 2133 MHz LPDDR3
Graphics: Intel Iris Plus Graphics 655 1536 MB
MacOS: Monterrey 12.3

I already took it to an Apple Store and they checked all the hardware, they said it's perfectly fine. They suggested downloading apps one by one to see which one was causing the panic. The first thing I downloaded was Google Chrome and I started having panics right away. Furthermore, when checking the panic reports in the Console utility app, there seem to be panics happening for different reasons. How could I solve this? It's incredibly frustrating and after hours wasted on the line with Apple support and having taken it to the Genius Bar, I just don't know what to do anymore.

Attaching here some of the panic logs...
 

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Last edited:
I too have been having them on my i9 iMac (2019) since updating to 12.2.1. They seem to coincide with wi-fi and/or Bluetooth flakiness. Can anyone decipher the following?



panic(cpu 0 caller 0xffffff801623eb31): AppleAHCIDiskQueueManager::setPowerState(0xffffff906e45d240 : 0xffffff801815fd08, 3 -> 2) timed out after 101266 ms @IOServicePM.cpp:5524
Panicked task 0xffffff953abb5670: 358 threads: pid 0: kernel_task
Backtrace (CPU 0), panicked thread: 0xffffff9067d5a540, Frame : Return Address
0xffffffe4ec3dbab0 : 0xffffff8015a85ffd
0xffffffe4ec3dbb00 : 0xffffff8015be6035
0xffffffe4ec3dbb40 : 0xffffff8015bd5803
0xffffffe4ec3dbb90 : 0xffffff8015a25a60
0xffffffe4ec3dbbb0 : 0xffffff8015a863cd
0xffffffe4ec3dbcd0 : 0xffffff8015a85b86
0xffffffe4ec3dbd30 : 0xffffff8016316409
0xffffffe4ec3dbda0 : 0xffffff801623eb31
0xffffffe4ec3dbe00 : 0xffffff801623e2f9
0xffffffe4ec3dbe10 : 0xffffff801625734e
0xffffffe4ec3dbe50 : 0xffffff801623d088
0xffffffe4ec3dbe70 : 0xffffff8015ad93a5
0xffffffe4ec3dbee0 : 0xffffff8015ada412
0xffffffe4ec3dbfa0 : 0xffffff8015a2518e

Process name corresponding to current thread (0xffffff9067d5a540): kernel_task

Mac OS version:
21D62

Kernel version:
Darwin Kernel Version 21.3.0: Wed Jan 5 21:37:58 PST 2022; root:xnu-8019.80.24~20/RELEASE_X86_64
Kernel UUID: 93729D02-FE6F-355B-BA76-BA930AA7103F
KernelCache slide: 0x0000000015800000
KernelCache base: 0xffffff8015a00000
Kernel slide: 0x0000000015810000
Kernel text base: 0xffffff8015a10000
__HIB text base: 0xffffff8015900000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 624258693226580
Last Sleep: absolute base_tsc base_nano
Uptime : 0x000237c28da868cf
Sleep : 0x0002378cacf73922 0x00000000d0378a32 0x000236ad69fbaaf9
Wake : 0x0002378cb452463d 0x00000000d041f534 0x0002378cb193cddf
Zone info:
Foreign : 0xffffff802d5ef000 - 0xffffff802d5fc000
Native : 0xffffff806de27000 - 0xffffffa06de27000
Readonly : 0xffffff853aaf3000 - 0xffffff86d4487000
Metadata : 0xfffffff691576000 - 0xfffffff6b197f000
Bitmaps : 0xfffffff6b197f000 - 0xfffffff6c097f000
last started kext at 624027705658747: @UVCService 1 (addr 0xffffff7faed67000, size 4096)
last stopped kext at 624206056764520: >!UAudio 414.7 (addr 0xffffff7fae88a000, size 368640)
loaded kexts:
@filesystems.afpfs 11.3
@nke.asp_tcp 8.2
@nke.l2tp 1.9
@filesystems.smbfs 4.0
>!ATopCaseHIDEventDriver 5020.1
>AudioAUUC 1.70
>X86PlatformShim 1.0.0
>AGPM 127
>!APlatformEnabler 2.7.0d0
@filesystems.autofs 3.0
@fileutil 20.036.15
>!AUpstreamUserClient 3.6.8
@kext.AMDFramebuffer 4.0.7
>!AHDA 283.15
@kext.AMDRadeonX4000 4.0.7
@kext.AMDRadeonServiceManager 4.0.7
>eficheck 1
>!AGFXHDA 140.1
>!A!IKBLGraphics 18.0.4
>!ASMCLMU 212
>!A!IPCHPMC 2.0.1
@kext.AMD9500!C 4.0.7
>!AGraphicsDevicePolicy 6.4.12
>!AMCCSControl 1.14
@AGDCPluginDisplayMetrics 6.4.12
>pmtelemetry 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!AHV 1
>!ADiskImages2 126.60.3
>!A!ISlowAdaptiveClocking 4.0.0
>!A!ICFLGraphicsFramebuffer 18.0.4
>!AThunderboltIP 4.0.3
|SCSITaskUserClient 452.60.2
>BCMWLANFirmware4387.Hashstore 1
>BCMWLANFirmware4378.Hashstore 1
>BCMWLANFirmware4377.Hashstore 1
>BCMWLANFirmware4364.Hashstore 1
>BCMWLANFirmware4355.Hashstore 1
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.lifs 1
@filesystems.hfs.kext 582.60.2
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ASDXC 3.1.1
|!ABCM5701Ethernet 11.0.0
>!ABCMWLANBusInterfacePCIeMac 1
@filesystems.apfs 1933.80.3
>!AAHCIPort 351
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 402
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kec.!AEncryptedArchive 1
$SecureRemotePassword 1.0
@nke.ppp 1.9
>driverkit.serial 6.0.0
>!AHIDKeyboard 228
>!AMultitouchDriver 5430.21
>!AInputDeviceSupport 5400.30
>!AHS!BDriver 5020.1
>IO!BHIDDriver 9.0.0
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4400HWLibs 1.0
>!AAudioClockLibs 100.9.1
@kext.AMDRadeonX4000HWServices 4.0.7
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.10
@vecLib.kext 1.2.0
>!ASMBusPCI 1.0.14d1
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
@kext.AMDSupport 4.0.7
|IONDRVSupport 593
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
>!AGraphicsControl 6.4.12
>!ASMBus!C 1.0.18d1
|IO!BSerialManager 9.0.0
|IO!BPacketLogger 9.0.0
|IO!BHost!CUSBTransport 9.0.0
|IO!BHost!CUARTTransport 9.0.0
|IO!BHost!CTransport 9.0.0
>IO!BHost!CPCIeTransport 9.0.0
|IOAVB!F 1010.2
@plugin.IOgPTPPlugin 1000.11
|IOEthernetAVB!C 1.1.0
|CSR!BHost!CUSBTransport 9.0.0
|Broadcom!BHost!CUSBTransport 9.0.0
|Broadcom!B20703USBTransport 9.0.0
>!AIPAppender 1.0
@!AGPUWrangler 6.4.12
|IOSlowAdaptiveClocking!F 1.0.0
|IOAccelerator!F2 462.4.1
@!AGraphicsDeviceControl 6.4.12
|IOGraphics!F 593
>!AThunderboltDPOutAdapter 8.5.1
>usb.!UHub 1.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltPCIDownAdapter 4.1.1
>!AThunderboltDPInAdapter 8.5.1
>!AThunderboltDPAdapter!F 8.5.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssDmac 3.0.60
>!ABSDKextStarter 3
|IOSurface 302.11.1
@filesystems.hfs.encodings.kext 1
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.3
|IONVMe!F 2.1.0
>!ABCMWLANCoreMac 1.0.0
|IOSerial!F 11
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1.0
>mDNSOffloadUserClient 1.0.1b8
>IOImageLoader 1.0.0
>!AOLYHALMac 1
>corecapture 1.0.4
>!AXsanScheme 3
|IOAHCIBlock!S 333
|IOAHCI!F 295
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!ASMCRTC 1.0
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
|IOTimeSync!F 1000.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 9.0.0
|IOReport!F 47
$quarantine 4
$sandbox 300.0
@Kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 532.40.7
|IOUSBMass!SDriver 209.40.6
|IOSCSIBlockCommandsDevice 452.60.2
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 452.60.2
>!AMobileFileIntegrity 1.0.5
$!AImage4 4.2.0
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.Libm 1
@kec.corecrypto 12.0
 
I noticed crashes tend to coincide with 1) video playing in Chrome and 2) messages entering whatsapp desktop. Those are two non-apple programs that might be triggering something, but I find it improbable that they alone are the cause of this. I mean, if Chrome and Whatsapp where just generally causing kernel panics on MacBooks, half the world would be posting about this, right? How could I find the true cause behind it all? I can't uninstall those two programs because of work, so I'm trying to find the true cause behind it all.
 
The most likely cause for a Kernel Panic issue occurring in MacOS is faulty software, damaged or incompatible hardware, including external drives attached to the Mac. To fix the issue, try the below steps:

1. Restart your Mac in Safe Mode and check for updates.
2. Uninstall any plug-ins or 3rd party software from manufacturers other than Apple.
3. Disconnect all connected devices.
4. Use Apple diagnostics to diagnose the problem.
5. Do general troubleshooting
6. Reset PRAM/NVRAM settings
7. Reset SMC (System Management Controller) settings
8. Reset the GPU (Graphics Processing Unit)

Hope it helps!
Given all you did was supply a bullet list of items with no actual detail, no, it doesn’t.

For example “5. Do general troubleshooting” - What on earth is “General Troubleshooting”.

And “8. Reset the GPU” - er, wut???? How the hell you reset the GPU?
 
  • Like
Reactions: MikeDr206
Turned out my kernel panics were the result of a failing HD, which is now replaced. Good luck to everyone else troubleshooting theirs!
 
  • Like
Reactions: gank41
Great - it seems #3 on that list was the answer. Very good reason for the panics - anything else could have been much harder to track down.
 
  • Like
Reactions: WebHead
OK, no sooner had my kernel panics resolved than I just had another one, this time related to Chrome Helper. Is this is a known/frequent occurrence?
 
The most likely cause for a Kernel Panic issue in macOS is faulty software, damaged or incompatible hardware, including external drives attached to the Mac. To fix the issue, try the below steps:

1. Restart your Mac in Safe Mode and check for updates.
2. Uninstall any plug-ins or 3rd party software from manufacturers other than Apple.
3. Disconnect all connected devices.
4. Use Apple diagnostics to diagnose the problem.
5. Reset PRAM/NVRAM settings.
6. Reset SMC (System Management Controller) settings.
7. Reset the GPU (Graphics Processing Unit).

Hope it helps!
 
  • Like
Reactions: WebHead
I have a 2019 13” MacBook Pro and around the time I used Monterey, it started showing “Volume hash mismatch errors,” suggesting a reinstall of macOS. The errors weren’t that frequent so I just lived with it.

Enter Ventura and I got kernel panics everywhere. So I completely erased the internal SSD and reinstalled. Guess what, still got kernel panics within minutes.

After some googling, someone mentioned broken/corrupted/outdated T2 security chip firmware. (Even Apple mentions some Macs could have faulty firmware that acts up with Monterey.) This can be addressed by restoring the said firmware from a second Mac using a software called Apple Configurator. Luckily I could do that and now the MacBook Pro seems much more reliable. (1 day in, 0 kernel panics)

If you don’t have a second Mac to do this process, then try taking it to a repair shop and deliberately ask for the T2 firmware to be restored.
 
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