Check your Console and let us know what it shows...these wake-from-sleep issues are really bothering me on 10.8.2 as well.Correct. It is usually on sleep after closing the lid. When I reopen the lid either it displays a different background screen with the message "Your computer was restarted due to a problem. Send info to Apple ?" etc or I get a grey screen with a whole login cycle and then the "Your computer etc"
Has happened twice overnight and twice during daily use. Otherwise it wakes up as normal with all the open programme screens displayed etc.
Yes, that's the problem. Can't remember exactly. I've now taken to putting markers in every time I close the lid. I'll wait till the next event occurs.It should still be there from the last crash. Just scroll back to the date/time of the last crash and you should see it.
That looks more like normal Powernap behavior.So it looks as if it woke/slept 4 times from my shutting the lid and reopening it 2 hours later.
I'm not familiar with this Nero business. I recall a Windows program Nero for CD burning, but that is not ringing a bell for me with OS X. Usually a Google search of the error message (Nero.local loginwindow in your case) will show others with the same problem, but I don't get one single hit on this search?Well, here's where I reopened the lid and saw the error process
I sympathise. Did you upgrade to 10.8.2?I've had the same issue - and I've chased down the 'apps' that supposedly cause the error message until I started getting apple services as the 'cause' of the problem. First it was my anti-virus. I un-installed, but still had errors. I've had about 8 reboots in the last week, 2 in less than 30 minutes, most frequently waking from sleep as well but had one hit after about 3 hours of use AFTER a full reboot (even updated 10.8.2 in that time) and still ended up with a crash. It's infuriating. I bought this computer because I was tired of BSOD - now all I seem to get is the WSOD. Is NO ONE else having this issue??
My latest error message:
Interval Since Last Panic Report: 3227 sec
Panics Since Last Report: 1
Anonymous UUID: 46C8F4EE-2A96-6EE1-51D0-DFE386D738CD
Sun Oct 7 15:25:46 2012
panic(cpu 0 caller 0xffffff7f9a5a8b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff812dc07000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff8109e4b7e0 : 0xffffff8019e1d626
0xffffff8109e4b850 : 0xffffff7f9a5a8b25
0xffffff8109e4b8e0 : 0xffffff7f9a6a24b3
0xffffff8109e4b940 : 0xffffff7f9a6a2527
0xffffff8109e4b9b0 : 0xffffff7f9a9b7853
0xffffff8109e4baf0 : 0xffffff7f9a6c8659
0xffffff8109e4bb20 : 0xffffff7f9a5b28da
0xffffff8109e4bbd0 : 0xffffff7f9a5adfac
0xffffff8109e4bdc0 : 0xffffff7f9a5af9ba
0xffffff8109e4bea0 : 0xffffff7f9a5431c4
0xffffff8109e4bef0 : 0xffffff7f9c04971f
0xffffff8109e4bf40 : 0xffffff7f9c0488e7
0xffffff8109e4bf60 : 0xffffff8019e3dcde
0xffffff8109e4bfb0 : 0xffffff8019eb26b7
Kernel Extensions in backtrace:
BSD process name corresponding to current thread: kernel_task
Mac OS version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 11263339554177
last loaded kext at 1476390607521: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c184000, size 229376)
last unloaded kext at 184114686727: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9ae27000, size 65536)
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (126.96.36.199.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: FireWire, FireWire, fw0
Network Service: AirPort, AirPort, en1
Serial ATA Device: MATSHITADVD-R UJ-898
Serial ATA Device: ST9500420ASG, 500.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
LOL Nero... that explains it. Was driving me nuts.Nero is the name of the MBA (an ex-cat).
Silex is a USB server that has just been updated for ML. I'll uninstall that temporarily.
I'll also uninstall Parallels - don't need that anymore.
All the problems started with the latest update to ML. Any way to roll back from that ?
Thanks for your interest.
PS According to the Console logs, I have 7 of these Kernel Panics, starting on 5th October. Sounds right for frequency. Does this still seem like a software problem ?
Try TextWrangler instead of TextEdit. Much better programme.Drosx - yes. BIG mistake. Now every time I open textedit to save a copy of my error it defaults to iCloud. Which is annoying, but not nearly as annoying as this reboot issue.
Weasleboy - good luck with thinking it's only Nero, I'd be amazed. I uninstalled and uninstalled until it was apple services crashing.
I did however boot into safemode, run disk utility, it found some permissions to repair, then threw an error message saying the disk actually needed repaired, booted into whatever command + R is and repaired my disk hoping everything would be fine (I ran everything in disk utility after the repair, everything said ok). Only to reboot, work for about 4 hours and have ANOTHER repeat of the crash/reboot. I guess I'll be taking it into the 'genius' bar tomorrow...
Parallels has gone. Let's see what happens today.LOL Nero... that explains it. Was driving me nuts.
No way to rollback without an OS reinstall from an older version.
It does sound like a software conflict. I would try uninstalling Sirex and Parallels too see if that helps like you mentioned. Maybe try one at a time.
No, other people have the same problem.This is not a Mountain Lion Issue. This is just your Macbook in problems.
Tough luck bro.
There is no Nero app for OS X, and hence my confusion. His machine name is nero and that caused that first set of nero.local... entries. I was scratching my head thinking the PC Nero disk burning program must have been ported to OS X and why could I not find it in The Google.Weasleboy - good luck with thinking it's only Nero, I'd be amazed. I uninstalled and uninstalled until it was apple services crashing.
Hmm... not good.Well, no luck.
I uninstalled stuff and still got the same problem.
Then I reinstalled Mountain Lion and had the same problem.
How do I reinstall Lion in place of ML OR reinstall ML at the 10.8.0 level ?
It came with Lion. I just had the thought of doing this :There is no Nero app for OS X, and hence my confusion. His machine name is nero and that caused that first set of nero.local... entries. I was scratching my head thinking the PC Nero disk burning program must have been ported to OS X and why could I not find it in The Google.
Hmm... not good.
Did your machine come with Lion? Boot from a recovery USB key and format the entire drive (not just Macintosh HD). To do this click the drive name in Disk Util (like Samsung 128GB or whatever) then format. Now do a command-r boot and the system will see there is no OS and no Recovery HD and it will DL and install both from Apple's servers. If you machine came with Lion, you serial number is tied to Lion and that is what you will get from Apple.
If you machine came with ML, things are a little tougher. You could use the same process above, but Apple is going to give you the most recent 10.8.2 version of ML. You are going to need to get yourself a full installer version before 10.8.2 to do this.
Of course either of these scenarios will wipe all your data so make sure you have a backup.
Just as one last idea though, how about trying just a reinstall of Mountain Lion 10.8.2 right over top of your existing install. Sometimes that will fix a corrupted file/setting. Just do a command-r boot and reinstall. Make sure you are backed up, but this will not hurt your data. It will reinstall with everything in place.
The problem with that is you need to have an existing Lion install to clone the Lion Recovery HD from. Where will you get the Lion Recovery HD as the source for the clone?It came with Lion. I just had the thought of doing this :
1. Clone the internal drive to an external and make sure I can boot from it.
2. Erase the internal drive and use CCC to create a Lion Recovery drive on the internal.
3. Disconnect the external and do an Internet recovery on the internal. That should get me a Lion install on the internal (yes?)
Sounds to me like the sequence you proposed.
"The problem with that is you need to have an existing Lion install to clone the Lion Recovery HD from" - yes, that is what I found out.The problem with that is you need to have an existing Lion install to clone the Lion Recovery HD from. Where will you get the Lion Recovery HD as the source for the clone?
You can clone ML to the external then boot from it, and use Disk Util from the external to format the internal drive (again the whole drive and not just Macintosh HD). Then disconnect the external and command-r boot. You 2011 MBA can boot from firmware (EFI) even with no Recovery HD... and this is what will happen here. EFI will see no Recovery HD and pull one from Apple's server and install it.... then you can proceed with the normal install, which will also get pulled from Apple. This will give you Lion.
That is the problem... if you get ML from the App Store you are going to get 10.8.2. If you can somehow get your hands on a 10.8.0 installer, you could use that then follow this to stop it from updating.If I then upgrade to ML, how do prevent it from downloading 10.8.2 in place of 10.8.0 ?