Friend bought iMac yesterday

Discussion in 'iMac' started by DannyBres, Mar 3, 2009.

  1. DannyBres macrumors 65816

    DannyBres

    Joined:
    Oct 30, 2007
    Location:
    UK
    #1
    I've judt found out a friend got an iMac yesterday dont know if it was online or instore. Where does he stand on taking it back for a new one?
     
  2. synagence macrumors 6502a

    Joined:
    Jul 23, 2008
    #2
    Most places will do a return on unopened/unused products....

    In the UK its law that they have to do a complete return and refund cos you couldn't check the product in store (Distance Selling regulations) - but he WILL have to pay to ship it back and it will be his responsibility to insure it etc to make sure it gets back in 1 piece .... some stores will arrange a courier for you but will charge for it..... they HAVE to give him 100% back the retail price less shipping though.

    An actual store *might* want to charge you a restocking fee for unwanted but not faulty goods.... can be up to 10%
     

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