From 10.4.11 to 10.6.3 DVD not working, ejects. help please

[djdaveott]

Trying to upgrade my MBP from 10.4.11 to 10.6.3

Called apple, gave them my serial, they shipped me the DVD.

When I insert the DVD, it spins and ejects after about 45 seconds.

Any ideas?
Thank you in advance

 

[simsaladimbamba]

What DVD did they ship to you?

 

[djdaveott]

What DVD did they ship to you?

Snow Leopard 10.6.3

 

[simsaladimbamba]

Snow Leopard 10.6.3

And is it a RETAIL DVD or an UPGRADE DVD? Though even the 29 USD Mac OS X 10.6 Snow Leopard Upgrade DVD, once available via the Retail Stores, now only available online, is able to install Mac OS X on any Intel Mac without any prior version of Mac OS X on it.
Have you access to any other Mac with Firewire? Maybe you could use Target Disk Mode somehow to install 10.6 on the Tiger MBP.

 

[djdaveott]

And is it a RETAIL DVD or an UPGRADE DVD? Though even the 29 USD Mac OS X 10.6 Snow Leopard Upgrade DVD, once available via the Retail Stores, now only available online, is able to install Mac OS X on any Intel Mac without any prior version of Mac OS X on it.
Have you access to any other Mac with Firewire? Maybe you could use Target Disk Mode somehow to install 10.6 on the Tiger MBP.

It says Install DVD, nowhere does it say upgrade. I just got it in the mail from apple yesterday, legit copy. I paid $30-$40 forget exact amount.
I do not have another mac available at the moment. I'd have to contact a friend. Any other options?

 

[ljonesj]

on the disc does say for mac pro, mini, macbook and or pro with it

 

[djdaveott]

Problem solved. You cannot upgrade from 10.4.11 to 10.6.3 without first going to 10.5

They sent me the wrong upgrade disk..

They have corrected their mistake by sending me a free copy of 10.5 🙂

 

[simsaladimbamba]

Problem solved. You cannot upgrade from 10.4.11 to 10.6.3 without first going to 10.5

They sent me the wrong upgrade disk..

They have corrected their mistake by sending me a free copy of 10.5 🙂

Ah, I supposed you wanted to try a Clean Install, and not an Upgrade Install.

 

[chrfr]

Problem solved. You cannot upgrade from 10.4.11 to 10.6.3 without first going to 10.5

They sent me the wrong upgrade disk..

They have corrected their mistake by sending me a free copy of 10.5 🙂

That won't solve the problem if the disc is being ejected before it ever appears on your desktop. It's possible your DVD drive isn't working properly, but I guess you'll be able to confirm that when the 10.5 installer disc shows up.
Also, the 10.4-10.5-10.6 limitation is purely due to the license, not to the installer. The $29 10.6.3 installer will put 10.6 on even a blank disk or one with 10.4.

 

[satcomer]

You could do a fresh install Installing Snow Leopard: What you need to know. You better have an Intel Mac.