From Genius: 11" Sleep Crash is Flash Related

Discussion in 'MacBook Air' started by slifty, Mar 27, 2011.

  1. slifty macrumors newbie

    Joined:
    Mar 27, 2011
    Location:
    Somerville
    #1
    Met with a Genius today because I've been experiencing the same issues that many of you have noted where my 11" air will sometimes "shut down" if I leave it closed for more than a few minutes. I have to hold the power button and then it boots, and chrome tells me that it suffered a crash.

    The Genius told me that this is a known issue among airs which is rooted to more recent versions of flash (I'm running 10.2.156 according to whatismyflash.com). He promised that they are working on a fix, which was good to hear.

    I believe it simply because this is a new issue for me (i.e. it may well have been introduced after I upgraded flash), and it would explain why the problem is intermittent (Sometimes I close the lid with open browsers that have flash, sometimes I don't.)

    TL;DR - Apple knows that the airs instant start is crashing on occasion, they say it is the fault of flash, and they're working on a patch.
     
  2. kylewith macrumors newbie

    Joined:
    Aug 30, 2010
    #2
    So is there a temp solution. ie. Unistalling Falsh?
     
  3. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #3
    If you have the abilty, clean install your OS so you're flash and everything other plugin / addon free. See if the problem still happens.
     
  4. slifty thread starter macrumors newbie

    Joined:
    Mar 27, 2011
    Location:
    Somerville
    #4
    Yeah :-/ I use the thing too much these days to afford that. However this is driving me nuts.

    I don't believe the original report any longer.

    Anyone else facing this issue at all?
     
  5. slifty thread starter macrumors newbie

    Joined:
    Mar 27, 2011
    Location:
    Somerville
    #5
    Just to follow up on this -- I believe the latest patch may have solved this issue.

    Since making the patch a few days ago I haven't once had the black screen of sleep death.

    I also started turning off my window fans... But that's surely unreleated
     

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