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from Preparing to ship to processing

Y

ybenali

macrumors member
Original poster
😡

someone please tell me this happened before!!!!!!!!!!!


yesterday my iPhone order was on preparing for shipment stage....and now its back to processing.

i ordered an iphone 6 64GB space grey T-mobile (full price) and its says delivers by 9/19

how can it go from preparing to ship to processing.


if someone had this before please explain
 
Gjwilly said:
Usually means your credit card was denied.
Might want to call your bank.

😉
Click to expand...

but it doesn't give me the option of reauthorising my credit card in the order page. of that was the case it would have appeared.

i checked with my bank and they said all good.
 
Also happened to me... Just called my CC support and the card was already charged this saturday, and payment was approved... even got the "authorization code" of the transaction as proof... hope everything is right, let's wait...
 
luissal said:
Also happened to me... Just called my CC support and the card was already charged this saturday, and payment was approved... even got the "authorization code" of the transaction as proof... hope everything is right, let's wait...
Click to expand...

🙂 hopefully its just a glitch... this apple stuff is zoo addicting that I'm spending the day holding my breath looking for the status. i sold my 5s so I'm back to the 4s i had as spare ..... i'm desperate to get this phone.

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luissal said:
Also happened to me... Just called my CC support and the card was already charged this saturday, and payment was approved... even got the "authorization code" of the transaction as proof... hope everything is right, let's wait...
Click to expand...

did you call apple to check whats going on. i'm on trip oversees and will be back by thursday just in time for it...cant call from where I'm its too expensive 🙁
 
ybenali said:
🙂 hopefully its just a glitch... this apple stuff is zoo addicting that I'm spending the day holding my breath looking for the status. i sold my 5s so I'm back to the 4s i had as spare ..... i'm desperate to get this phone.

----------



did you call apple to check whats going on. i'm on trip oversees and will be back by thursday just in time for it...cant call from where I'm its too expensive 🙁
Click to expand...

I'm not able to call them from where I am now 🙁
 
I just called apple regarding this (happened to me) and the guy basically said that he's never heard of that happening however everything's been crazy so to just bear with them and he assures me that the phone will get here on Friday. He said something about the Pilots and their shipments all registering simultaneously, really made no sense to my situation but whatever.

I'm pretty annoyed still, but we'll see what happens. Have to remain positive. :apple:
 
spazma7ik said:
I just called apple regarding this (happened to me) and the guy basically said that he's never heard of that happening however everything's been crazy so to just bear with them and he assures me that the phone will get here on Friday. He said something about the Pilots and their shipments all registering simultaneously, really made no sense to my situation but whatever.

I'm pretty annoyed still, but we'll see what happens. Have to remain positive. :apple:
Click to expand...

mine just change to preparing for shipment.what about yours????
 
Apple will ensure you will get your iPhone on Friday - even if Tim Cook has to personally deliver it to your door. If your pre-order says you'll get it on the 19th, you will get it on the 19th.
 
luissal said:
I'm not able to call them from where I am now 🙁
Click to expand...

Are you in a remote island or where? Use skype it is a free call to Apple and if you speak spanish there is also an option too.

To call using skype you only need a good wifi connection or a good 3G or 4G connection. Easier can't be don't you think so.

I bet that tomorrow everybody will see a shipping number
 
lke said:
Are you in a remote island or where? Use skype it is a free call to Apple and if you speak spanish there is also an option too.

To call using skype you only need a good wifi connection or a good 3G or 4G connection. Easier can't be don't you think so.

I bet that tomorrow everybody will see a shipping number
Click to expand...

Mine has also changed back to "Preparing for Shipment" 😎

I was at work by that time, that's why I wasn't able to call them.
 
If you guys are trying to track by reference put in the phone number under your billing address on your apple account for some people it may not be there cell phone number. I just did this for me and my brother his phone is shipping from China and minds from Harrisburg PA
 
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