Frozen during shut down / restart

Discussion in 'MacBook' started by quat, Jun 17, 2009.

  1. quat macrumors newbie

    Joined:
    Sep 22, 2008
    #1
    I have a white Intel macbook with 4GB ram. Every time I try and shut down or restart the computer drops everything. The screen goes to the wallpaper, the mouse, the menu bar, and the dock disappear and the computer freezes. I don't have a pin wheel.

    So far I've tried to fix the disk permissions. And delete the Extensions.mkext file.

    The only thing that turns the computer off is by holding the power button down until the computer turns off.

    Where do I go next?
     
  2. quat thread starter macrumors newbie

    Joined:
    Sep 22, 2008
    #3
    Ok, I tried both of those with out luck. Any other ideas?
     
  3. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
  4. quat thread starter macrumors newbie

    Joined:
    Sep 22, 2008
    #5
    I hope not. Do you think this is a software broblem vs. a hardware problem?
     

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