I have owned a MacBook Pro Retina since July 2012. Now my Macbook is showing signs of image retention. According to an Apple rep I spoke to on the phone they do not allow me to ship my Macbook in to them for inspection/repair. I live on island and there is no Apple store near me. I would need to travel a total of 6 hours one way and pay 100$ for a ferry ride. I would then need to do this again on the way back for another 100$. So I spoke with one Apple tech from a reseller here and he didn't want to help me. He said I should go through Apple. I called up another reseller about an hour away who tested my Macbook using Apple's diagnosis for IR. However he claims he didn't find any signs of IR at all. He suggested I talk to Apple. I'm frustrated right now and don't know what else to do.