The day of reckoning has come. I have been a proud iPhone user since June 29, but I sadly switched to Verizon yesterday afternoon. Why, you ask? Because I'm a Realtor, so my phone is central to my line of work, and I can't get AT&T service at my office. I've called and complained to AT&T since November 2006 about the service in my area. I've had a Nokia 6103i, Treo 680, Treo 750, and BlackBerry 8700 series. None of them would give me service in my office -- you have to walk outside the building, turn the phone off, then back on, and you'll get service. Last week, a client called in our centralized office line. I was the one on duty, so I took his call. He and I had a great rapport. He was moving into the area from out of town. I sent him some information on listings, schools in the area, and other information via email, along with my cell phone number for any follow-up questions. He called me and got my voicemail. He called me again, got voicemail. No rings, just voicemail. He got so frustrated after several hours that he picked up the phone and dialed our competitor. He bought a house later that week -- the very one that I had suggested to him -- with our competitor. I lost a $500,000 sale because of AT&T's crappy service in my area. I was just thinking about how many other clients I have lost this way, and will continue to lose because of AT&T's service. I got so upset that I immediately went to my local Verizon Wireless store and bought a BlackBerry 8830. Now I'm frustrated. I sat in my office earlier tonight, looking at my two phones. The BlackBerry to the right had five bars. The iPhone to the left said "No Service". My BlackBerry is okay. The OS will serve me well, but it's obviously nothing compared to the iPhone. I mean, I considered having both cell phones -- one for work and one for personal, but that's just crazy in my line of work. I don't have a "9-5" job, and besides, 9 out of every 10 of my clients becomes one of my friends, so it's impossible for me to separate the two worlds. They're intertwined. Also, I can't have an office number. There are no personal numbers at my office -- just the main office number. Plus, the way it works at my office is that if you make an outgoing call using one of their landlines, it has the same outgoing number for all phones. Therefore, when someone calls back, regardless of what phone you were using, that call is going to reach the front desk, and the agent who's at the front desk is going to snatch up your client. So I don't use anything BUT my cell phone. So frustrating. Looks like I'm going to have to sell on eBay. It's a sad day.