No one seems able or willing to help with this - Apple says it's a PC issue. The PC people say it's an Apple issue. I'm stuck in the middle. Any ideas: On my daughter's DELL Inspiron, iTunes says it can't connect to the Internet, despite the fact that she can connect to any other site. I recently installed Mozilla and did whatever I could to disable Internet Explorer, so I'm wondering if I screwed up the iTunes setting in the process. I have checked everything I can think of to determine where the problem lies - no luck. I have - updated to the latest iTunes (4.7), rebooted many times, cleared the cache on Mozilla.