Ok, so I recently bought VMware online from VMware.com. I did so because there was a $20 rebate that could be filed online. Well, I tried to file it online. No dice. It said my serial number was not valid. It also said wait up to 72 hours and try again. Well, I've been trying for 8 days to get my rebate into the system. I emailed their rebate support team three times and got no response. I called their phone number twice and each time I just got an answering machine. Don't get me wrong, I love VMware as a product, but their rebate sure seems like a scam to me. $20 isn't that much of a big deal, but the whole experience is sure leaving a sour taste in my mouth. Is anyone else having these problems?