I bought a week 37 Touch about a week and a half ago. Had screen issues and replaced it at BB last Friday. Low and behold it has an issue where if you double tap the home button and bring up the music controls (whether the hold buttons on or your just in another app and want to bring up music controls) they don't work at all. Tried a reset of settings and then a restore of the iPod via my macbook and nothing works. This one is going back and I'll be getting a refund. Apple needs to get their crap together fast. I love their products and their user interfaces and the Touch was shaping up to be great, but it's not worth the trouble with this stuff. I'd rather get a music player that doesn't look so pretty but works. I bought my macbook a year ago and love it. I sure hope things change for them.