I was very excited to get my first iPhone X, but I've been monumentally disappointed with it so far. I have some health issues which can cause my face to change quite a bit, so I didn't set up FaceID. My passcode worked most of the time. Occasionally it'd go to a black screen with a revolving wheel then went to sleep. Normally, I could get it to work on the second attempt. Then I had a very strange battery problem.
It was at 40% charge and sat idle on my desk for an hour. I went to use it and it was suddenly dead. I charged it for 4 hours, and it was still completely dead. I tried a hard reset, and nothing happened. I tried to call Apple Support, and they couldn't figure out what was going on. I left it on the table, unplugged, planning to bring it to an Apple Store the next day.
The next morning, I tried another hard reset, and somehow that worked. I still took it to the Apple Store, and they replaced it.
My second iPhone X was behaving fairly well, until now. It just did the same weird thing when trying to enter my passcode, but it took 6 attempts before it actually unlocked my iPhone. I'm more than a little frustrated right now. I just got this one the other day, and it's already acting up. It wasn't updated to iOS 11.1.2, so I just did that.
If the phone was stable, I'd love it. It's not fun having to worry about a new iPhone breaking down.
Is this kind of experience common with the iPhone X? I'm not sure right now if this is a hardware or software problem.
It was at 40% charge and sat idle on my desk for an hour. I went to use it and it was suddenly dead. I charged it for 4 hours, and it was still completely dead. I tried a hard reset, and nothing happened. I tried to call Apple Support, and they couldn't figure out what was going on. I left it on the table, unplugged, planning to bring it to an Apple Store the next day.
The next morning, I tried another hard reset, and somehow that worked. I still took it to the Apple Store, and they replaced it.
My second iPhone X was behaving fairly well, until now. It just did the same weird thing when trying to enter my passcode, but it took 6 attempts before it actually unlocked my iPhone. I'm more than a little frustrated right now. I just got this one the other day, and it's already acting up. It wasn't updated to iOS 11.1.2, so I just did that.
If the phone was stable, I'd love it. It's not fun having to worry about a new iPhone breaking down.
Is this kind of experience common with the iPhone X? I'm not sure right now if this is a hardware or software problem.