Recently purchase a new 64GB itouch,thinking would be breeze to install music, and synch with my computers. So far have had to reinstall OS6, spent about 6 hours talking to the mac support people trying to de authorise computers, told have to wait 6 months to rectify problem XX!!!@@### because I authorized computers. What is the matter with the people, I have about 6+ devises and want to access my music. Mac rules are out of keeping with peoples use of computers, and lifestyle loss of computers. Then after all this told I could send an email to explain the failing of their system so help apple rectify their problem. I want a refund. This product is more problem than it worth. 2/10 for user friendliness.