AT&T's unlimited LTE is $30 per month. 30GB is $130 per month. Am I missing something? How did you end up paying the same for unlimited (aka 5GB) as the 30GB plan?
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FTC Sues AT&T Over 'Misleading' Unlimited Data Throttling Practices [Updated]
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AT&T's unlimited LTE is $30 per month. 30GB is $130 per month. Am I missing something? How did you end up paying the same for unlimited (aka 5GB) as the 30GB plan?
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Sorry, I read my contract. No where do I find specifically stated that my data will be throttled at 5GB of usage.
My average usage is ~ 3 to 5 GB a month. I travel quite a bit as I am a pilot. I do not stream Netflix, Hulu, etc. The amount of data I use is from "normal" usage. And, contrary to popular belief, reliable WiFi is not available everywhere.
This practice is not about network congestion when I am throttled at 5GB of usage and they turn around and sell data packages of 100 GB+.
Sorry, I read my contract. No where do I find specifically stated that my data will be throttled at 5GB of usage.
My average usage is ~ 3 to 5 GB a month. I travel quite a bit as I am a pilot. I do not stream Netflix, Hulu, etc. The amount of data I use is from "normal" usage. And, contrary to popular belief, reliable WiFi is not available everywhere.
This practice is not about network congestion when I am throttled at 5GB of usage and they turn around and sell data packages of 100 GB+.
Sorry, I should have been clearer. That was for two phones, both with a high voice-minutes limit and unlimited texting. Our total bill was over $150 per month. (Granted, that included phone subsidies, which the new plans aren't as generous with.)
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... and sell the 30GB plan for about the same price as the Unlimited Plan. (At least that's the way it worked out in our case.)
If they had throttled at 30GB instead of 5G, I bet that 99% of the Unliited Plan subscribers would have been perfectly happy. And then they could have quietly started moving people over to the shared data plan, which allows tethering.
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Then you aren't reading your agreement correctly, nor any of the subsequent mailings that were part of your bill. I had unlimited and I saw those.
On your second point, when they sell a data package of 100GB, where do they guarantee the speed of the service? Oh, right...no where. Just like the unlimited plan.
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I have several phones in our family
One on the unlimited for $30.
One on 2G for $25
One on 3G for $30
One on 5G for $40
So even with the throttling at 5G, the unlimited plan was a great deal.
And that is one of the major contributing factors to the entire problem. AT&T states that they must throttle back unlimited plan users at the 5 GB mark to maintain the network's usability, but they don't do the same for the folks with a 100 GB package.
If an individual user is hurting the network if they download more than 5 GB in a given month, then the same principle should apply to all. But it doesn't.
Bryan
ATT customer since Cingular... Unlimited... Throttled.. Pissed!
I have been an ATT wireless customer since 1995... I am on the unlimited voice and data package....
I got the email this past month that I was being throttled... this has not ever happened to me.
I have had my 5S since the beginning of October 2013. I did not reset statistics since the phone was new, and I see I have used about 24 GB in the last year. Unless my math is incorrect, I have averaged about 2GB per month....
I got the throttling notice 2 weeks ago, and was advised that I had used 5GB of data this month.
I am sure the contract that I signed back in 05 allows AT&T to throttle customers... I still get unlimited data, but it is also unusable data now that it is throttled to such a slow pace.
This really pisses me off...
MY speed now is:
Ping 41ms
Upload 0.57 Mbps
Download 0.48 Mbps
This Sux......
No Bueno, AT&T
I have been an ATT wireless customer since 1995... I am on the unlimited voice and data package....
I got the email this past month that I was being throttled... this has not ever happened to me.
I have had my 5S since the beginning of October 2013. I did not reset statistics since the phone was new, and I see I have used about 24 GB in the last year. Unless my math is incorrect, I have averaged about 2GB per month....
I got the throttling notice 2 weeks ago, and was advised that I had used 5GB of data this month.
I am sure the contract that I signed back in 05 allows AT&T to throttle customers... I still get unlimited data, but it is also unusable data now that it is throttled to such a slow pace.
This really pisses me off...
MY speed now is:
Ping 41ms
Upload 0.57 Mbps
Download 0.48 Mbps
This Sux......
No Bueno, AT&T
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Verizon tried throttling us last month and got threatened also and they stepped down and said they will not throttle unlimted customers so hopefully att does the same.
I use about 12-16 gb a month and that is mostly Google music and nothing illegal
For once I actually like being a verizon customer lol
I'm at 10gb now with no throttle on xlte!
I use about 12-16 gb a month and that is mostly Google music and nothing illegal
For once I actually like being a verizon customer lol
I'm at 10gb now with no throttle on xlte!
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Join the club. I might be able to save you some time by telling you that I spent the better part of a day on the phone and several hours in AT&T stores trying to get some sort of concession in return for all those years of renewing an expensive worthless plan. I was polite, firm, and told them exactly how they could make me happy at no cost to themselves (I use about 1-2GB, so how about giving me 30GB at the price of 4GB?). The very best I could do was the typical $25 bill credit and a bunch of sympathetic apologies.I have been an ATT wireless customer since 1995... I am on the unlimited voice and data package....
I got the email this past month that I was being throttled... this has not ever happened to me.
...
This really pisses me off...
Hopefully, the FTC will come through for us.
Verizon is forced to not throttle on their LTE network because that was the agreement they had in order to have access to certain LTE spectrum. It would be illegal for them to throttle which is why they backed off.
Actually has it been confirmed that AT&T does not throttle on the 100GB plans? Again, one could argue that AT&T sold the 100GB plan - not the speed at which it would be delivered...
I wouldn't be surprised if AT&T is throttling everyone at 20GB or 25GB.. just that not many users hit that limit often to find out.
Almost instantly at 5gb until this cycle. I'll report back in these couple of days. I won't be changing to sprint if att indeed buckled and removed the throttle
One rep told me that it varies between locations, is based on the deviance from "typical" data usage and usually occurs between 3-5GB.
Of course, now that I've given up my Unlimited Plan, I wouldn't put it past AT&T to say, "Throttling, what throttling?"
Would be nice if they "upgraded" loyal customers still on unlimited data to 10gb. They also could put into place a kind of program that bumps you every month or year until a set peak.
It could be based on paying bill on time, how long you have been with at&t ect.
Peak could be 20gb. Just a thought. 10 would be more than enough for me, although I know not everyone uses the same amount of data.
If they continue this throttle practice I'll be going to tmobile. 5gb a month is far from "network congestion"
It could be based on paying bill on time, how long you have been with at&t ect.
Peak could be 20gb. Just a thought. 10 would be more than enough for me, although I know not everyone uses the same amount of data.
If they continue this throttle practice I'll be going to tmobile. 5gb a month is far from "network congestion"
In September, when I called AT&T after discovering the throttling, I suggested all sorts of ways that would satisfy me, personally, including not throttling me until I reached an average use of 3GB per month over a year.
They very patiently explained to me that they would love to help me out, but they couldn't, because the internet data stream would be drastically slowed down if I, personally, ever used over 5GB per month. "It just wouldn't be fair to the other customers."
This was just a couple months ago. Nothing's changed in their infrastructure, but now they are offering 100GB plans over the same network that would grind to a halt if I used over 5GB on my "unlimited plan".
Not nearly that many people would be on plans with 100 GB as opposed to the "unlimited" plans for example. More or less basic supply/demand type of economics principles in play.
Not really supply/demand as 100% of those on the 100GB plans are likely to be high data users, while 99% (a guess) of those on the unlimited plans use less than 2-3GB per month. There is no threat of running out of data and even if there was, it would have been far more equitable to throttle "unlimited" users at a point that was similar in price, say 10-30GB.
More like a case of exploiting the economic principles of deceptive marketing practices.
They are full of u know what. It's all about money, we as customers pay all this money for phone bill, but yet we pay more for less. I have been with AT&T since 2002 and got a text for the first time saying I am about to go over and my phone performance may be affected, suggesting I connect to a wifi. All this came about because I was changing Internet providers. And I had to wait four days until they come and install my new service. Between my wife and I we have used 12gb this month. We have never used that much in all the years up until now. And there is 4days left in our billing cycle. To me unlimited means no end. Thats what I have been paying for years $200 a month so I don't expect text like that from AT&T.
They offered unlimited data. You have unlimited. No overages. Stop complaining. It's a technicality on their end, when they were offering unlimited it was at 3G speeds. If your using 15-20gb a month you need to get a life.
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So you went to a store and tried to haggle a better price? You realize the reps don't make these prices....idk why people try to bargain like they're buying a car.
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So you went to a store and tried to haggle a better price? You realize the reps don't make these prices....idk why people try to bargain like they're buying a car.
I could easily hit 15-20GB if I watched Netflix, YouTube, or did any video streaming. And I work 40 hours a week.
I don't think you understand what "limit" means. What dictionary do you use that defines "unlimited" as "no overages?"
Also, just curious: Why would you even judge other peoples' lives based on your own mobile data habits? Among those with "lives" who could easily use the 15-20GB of data they've already paid to use: truck drivers streaming entertainment while on the road, sales reps downloading presentation videos and PDF contracts, commuters streaming Pandora, anyone downloading GPS maps while on the road... It's really not hard to do when your "life" isn't spent in front of a monitor telling others they're wrong.
All the other people's habits stuff aside, in the world of mobile services unlimited was created in connection with there not being any overages or extra charges associated with it. Implications of some sort of speeds or anything like that were not in the scope of it all.
I am positive it's was sold as unlimited data. The "no overage fees" came later and as I recall was never coined by AT&T.