I have had my fuelband (synched to my MAC) for about 1 month. It worked great and I loved it, however for some odd reason yesterday morning it just stopped registering activity and is stuck at 0. I have call Nike support, have soft & hard-reset the device multiple times, but cannot get it to work. I am extremely disappointed. Since I could not get this directly from the Nike store/website due to availability (believe me, I waited on-line several times when "more" became available) I ended up purchasing on eBay, so now I have no receipt to send back under the manufacturer's warranty for a replacement. Has anyone else had this problem and were you able to fix it??
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Fuelband doesn't work!
- Thread starter kjjameson
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Have you tried Force Firmware Update ?
Hold down the button on your FuelBand then plug it into the USB Port. It should force update.
What did Nike say ? Did they tell you SOL or are you assuming ? I would call again and speak to another rep.
i have same problem, error 52 after not finished update, i tried force update by holding button and insert it.
I purchased my Nike Fuel Band off Craigslist and had no receipt and was able to get a brand new exchange for having rusted screws. It's a pretty simple process and only took 4 days to get the replacement. Nike has excellent customer service so just call and dont worry about not having a receipt.