The Scanner is "sort of" wireless. It allows you to connect to the scanner via an IOS device and scan. However, for a desktop or laptop to scan, they have to be connected via a USB. Scanning is good but this is definitely a niggle. However, last week, I was delighted to get a new software/firmware update which allows a wireless connection between the IX500 and my laptop ... good bye USB cable!! I downloaded, installed and configured the new software to my wireless network. Went flawlessly. Disconnected my USB cable and great. The Snapscan manager logo had a little wireless symbol on it ... I started scanning wirelessly ... no problems. It ran perfectly. The problem comes when either the IX500 goes to sleep or when I shut down my laptop. When I bring everything backup, the Snapscan blue wireless light turns on but my snapscan logo is greyed out and it doesn't know that there is a scanner on my network. When I try and configure using Snapscan Wireless Tool is doesn't see a scanner on the wireless network. Incidentally, IOS do see the scanner wirelessly. The only way the scanner gets recognized is if I connect via USB cable. after the wireless is set up, I can disconnect the USB cable. Kinda defeats the purpose. My set up is an Apple MAcBook Pro running OSX 10.8.4. I am running a 802.11n network. Can any other IX500/MAc user confirm this use case? I'm trying to debug whether this a a set up issue or is it a scanner software bug.