Full capacitated new iPhone 7 Plus

[dvir971]

Hi
I just bought a new iPhone 7 plus today, and I restored all the data from my old iPhone 5. The previous iPhone was 16 GB, and the new one is 128, running iOS 10.2.1.
Something really weird happened right now- it showed me the "storage almost full" alert and when I went to the settings it shows me the entire 113 GB are taken, even though it only has the data that came from the iPhone 5.
I tried syncing it to the computer, but not only it didn't fix it, it shows me 99 GB of my storage are in use for "Other". What the hell?!

Can someone shed light on this matter?
Thanks.

 

[cave1238]

Hi
I just bought a new iPhone 7 plus today, and I restored all the data from my old iPhone 5. The previous iPhone was 16 GB, and the new one is 128, running iOS 10.2.1.
Something really weird happened right now- it showed me the "storage almost full" alert and when I went to the settings it shows me the entire 113 GB are taken, even though it only has the data that came from the iPhone 5.
I tried syncing it to the computer, but not only it didn't fix it, it shows me 99 GB of my storage are in use for "Other". What the hell?!

Can someone shed light on this matter?
Thanks.

Try rebooting the phone.

 

[Applejuiced]

Or restore and setup as new.

 

[dvir971]

Try rebooting the phone.

Rebooting as in restarting it?
I tried that and nothing changed...

Isn't there some app that cleans that kind of nonesense from the phone?

 

[anonymous guy]

Settings > General > Reset > Erase All Content and Settings

try to sync it then

 

[dvir971]

Settings > General > Reset > Erase All Content and Settings

try to sync it then

It won't delete all my apps, game progress etc. right?

 

[ZEEN0j]

It won't delete all my apps, game progress etc. right?

Doing that will remove everything. You could try it and then install your backup again and maybe it will work this time. Or else restore as new.

 

[jetsam]

As already mentioned, "erase all contents and settings" will wipe your phone. Try this, but do not restore your backup. If you have 99GB of "other" on your phone after a full wipe, then the phone is defective. Contact Apple.

If you now have around 113 GB available, then the problem is almost certainly the backup. At this point, restore your backup again. Is everything fine this time? Great - stop here.

If you get 99 GB of "other" again, then the problem is that your backup is corrupted. If you have an older backup stored elsewhere, like a backup disc, you might try restoring that. If not, then you're going to have to use your new iPhone without restoring a backup.

 

[Newtons Apple]

Sounds like a bad backup to me.

 

[AlliFlowers]

Sounds like a bad backup to me.

Sounds like it to me as well.

I'd try restoring from iCloud rather than iTunes.

 

[Brian Y]

Yeah, definitely a bad backup (it happens sometimes).

I'd do the process again, re-backup your 5, restore your 7 and do the backup again.

 

[44267547]

Hi
I just bought a new iPhone 7 plus today, and I restored all the data from my old iPhone 5. The previous iPhone was 16 GB, and the new one is 128, running iOS 10.2.1.
Something really weird happened right now- it showed me the "storage almost full" alert and when I went to the settings it shows me the entire 113 GB are taken, even though it only has the data that came from the iPhone 5.
I tried syncing it to the computer, but not only it didn't fix it, it shows me 99 GB of my storage are in use for "Other". What the hell?!

Can someone shed light on this matter?
Thanks.

Other forum members have stated to restore as new and never use restore from back up. Being it transfers over issues or files that may be unwanted.